Friends of 7 Affiliates - Unpaid €840 Commissions

I have been promoting Friends of Seven brand 7 Gods Casino since mid November.
At the beginning, things were all fine and my affiliate manager asked me to confirm my payment details in early December, saying that my commissions would be processed until 14th that month. But then it started to go down the spiral. Every time I got in touch with my affiliate manager Catherine < surname removed > says that there is a problem with the bank processing the payments. I have been patient enough and waited until the end of December believing their promises, but now it's more than a month overdue and I am missing commissions for 2 months.

Regarding my manager, strangely, she uses 2 names, as her email name is Catherina < surname removed >. I have also asked her for contact details for head of affiliates for several times, but she has not provided me with the details either.

KNOWSLOTSDOTCOM, good afternoon

Sorry for delay with payment. Be sure that payment will be done soon.

Thank you

Hello!
I've been trying to reach Catherine (or Catherina), but there has been no response from them.
The commissions are still left unpaid and there is no credible reason behind that - I really doubt that they cannot solve issue if their payment providers for 2 motnhs.
Cheers,
Beth.

Dear Knowslots

Sorry for delay once again
Please be sure we will pay you asap

Thank you

I have stopped bombing my AMs Skype so only communication with Friends of Seven affiliates is here at the moment.
The commissions are still unpaid. I haven't been given any new information, just reminded the fact that the "commissions are coming soon" and there is "a problem with the bank, but they have all the money".
It has been almost 2 months now me waiting for the commissions they owe me.

Also, I tried getting in touch with MGA (Malta Gaming Authority) and they are not able to help with this matter. MGAs position on this is that they can only help players with disputes, not Affiliates. So I guess having a MGA licence does not ensure that the affiliate is safe or protected in any way from them. Feels like MGA are only interested in handing out licences without even checking financial background of their (soon-to-be) licensed casinos.

So the question is - is there any other institution that could help me with this issue? Or I just need to hope that their fear of bad reputation in Ask Gamblers is my only straw of hope?

Knowslots, good day

Your payment will be send from the next week

Sorry for delay once again. Have a nice weekend

Dear Friends of 7 Affiliates,

Please let us know if there's some update regarding this case.

Hi!
Payment still hasn't arrived. And no direct communication from them as well.
Cheers,
Beth.

Good afternoon, dear colleagues

Payment will be paid soon. Sorry for delay. We had some problems with bank system

Thank you

Hi!
Just here to keep the case open. As I looked in other complaints, it was promised to be paid until end of the week. No incoming payments from Friends of 7 yet.
Cheers,
Beth.

Dear Friends of 7 Affiliates,

Please keep in mind that as per your own promises and statements so far, the due payment is supposed to be processed this week which ends today. Askgamblers Complaints Team is expecting that you will stick to your promises.

Thanks for your cooperation.  

Hi all!
Payment has not been made yet. I think that AskGamblers may close this topic as it seems that they are not going to pay their debts.
Will connect all other platforms where Friends of 7 are advertising themselves and share this experience.
Maybe someone from AG can let me know what institution can help me with this? I have connected MGA, but they stated that they are protecting only players in their licensed casinos, not affiliates.
Cheers,
Beth.

Dear Knowslots, good afternoon

We promised paid debts till the end of the week. Hope it will be so
Let you know till the ends of the day the exact date of payment

Thank you

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

I've been talking with AM from there and the conversation got really 
"interesting", please check by yourself.

Cheers,

Dear Knowslots, payment was made

Sorry for delay once again

Have a nice weekend

Dear @knowslotsdotcom,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.