I am writing to submit a complaint regarding to Playfina partners about not paying my commission for February

After January, my payment was processed without any issues and I did not receive any warning or notification that there were concerns about my traffic quality. On the contrary, during February I was informed that I could continue promoting the site in March.

Only afterwards at 3rd of March i was informed that my traffic had been marked as “fraudulent” based on certain patterns (desktop traffic , one-time depositors, low deposit amounts, etc.), and that the manager said the CPA part would not be paid, only the RS part. Since the RS amount is 0 €, this effectively means I have not been paid anything for February.

I would like to clearly state the following:
• My role is strictly promotional. I do not control what device users register from or how much they decide to deposit.
• I did not receive any prior warning or notice in February regarding traffic quality issues.
• I continued promotion based on your confirmation that everything was fine.
• The players were real users who registered and played on their own decision.

I believe that retroactively reclassifying the traffic and withholding I am writing to submit a formal complaint regarding the non-payment of my CPA commission for February and March.

My comission for february would be ~700€