I entered an affiliate agreement with hell partners on november , my clients spent thousands of euros through the agreed referral links/sales, generating a commission of €3,720 owed to me. Payment has been overdue for more than three months. I contacted the company representative Iren (Telegram: IrenB) on [date you messaged]; she confirmed she would resolve the issue but no payment or firm timeline was provided. I have repeatedly requested payment and received no satisfactory response.

Timeline (key dates):

Agreement date Affiliate agreement signed
Dates of client transactions Client spends that generated commission

Date you contacted Iren Conversation where she promised to resolve
Over 3 months unpaid

Evidence attached

Affiliate agreement or account screenshot
Transaction receipts/records showing client spending and locations
Affiliate dashboard screenshots showing due commission
Screenshots of conversation with Iren Telegram IrenB
My affiliate identification and payment details

im sending email all the attach files.

aff id 672266

Dear Pietrosoa,

Thank you for your message and for providing the detailed information.

We have reviewed your case internally. We confirm that the matter related to your outstanding commission has already been resolved, as previously communicated to you by our affiliate manager Iren.

Your commission in the amount of €3,720 has been approved for payout, and the payment is being processed in accordance with our standard payment procedures. If the funds have not yet appeared on your end, they should be credited shortly depending on the payment method and processing times.

We appreciate your patience while this issue was being reviewed and apologize for any inconvenience caused by the delay. Should you have any further questions or require additional clarification, please feel free to contact your assigned manager directly.

Best regards,
Hell Partners

I haven't received the payment yet. I'm still waiting!

Dear Pietrosoa,

Thank you for your message.

We would like to confirm that the payment has already been processed on our side. You can review the payout details using the following link:
https:­//e­the­rsc­an.i­o/­tx/­0xc­bd1­fae­0c2­5c7­fd0­c42­253­925­c29­441­ebb­88a­819­743­9c5­6ed­bad­063­3af­10066b

Thank you for your patience.

Best regards,
Hell Partners

Dear @Pietrosa

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

I there. they only paid me 2920 euros. 3500 usdt.

total is 3750 euros.

Dear Hell Partners,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.