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Partners.io Affiliates - Rejecting commission without any issue

RESOLVED
posted on September 17, 2023

Hello Askgamblers team ,

My name is < full name removed > I am here to complain against Partners.io . In August we did work for them. My manager's name was < full name removed > and his skype id is < skype ID removed >. So we did a deal of 40$ CPA In Aug for their brand name Sportsbet.io and they received traffic and in Aug total 37 FTD was tracked and my commission was around 1480$. Sportsbet.io is a full crypto casino in which all deposits and withdrawals are done via cryptocurrency. Everything was going well but on 5th September he said to me that my all FTD was connected to 2-3 wallers and we were not paying you and he didn't give me any proof for that. I said I bet 1000$ if you show me proof for this thing. He said just like any IGaming brand we don't share the proofs. Man what the hack was this they marked my traffic fraud without any proof. So I did some research and found out that users' deposit was done via their binance account and also via non custodial wallet via trust wallet etc. In trust waller users' addresses were unique and in binance there are some binance ready made hot wallets via binance deposit when we withdraw through binance. So this is my case. I am requesting to Askgamblers team to please request Partners.io team to show the proofs to mark our traffic fraud. I hope I will get some help or more justification from here.

Thank you

AskGamblers
posted on September 25, 2023

This complaint has been reopened as per Partners.io Affiliates request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

posted on September 25, 2023

Hello Askgamblers Team,

The individual in question has registered for the Sportsbet.io Affiliate program, which is supported by the Partners.io platform. As per reviewing the Affiliate account in question, it was determined that the account was found in violation of Partners.io terms & conditions, notably the following:

5. RESPONSIBILITIES AND OBLIGATIONS OF THE AFFILIATE

5.1. The Affiliate hereby warrants:
h) That it will not generate traffic to Platform(s) by illegal or fraudulent activity, particularly but not limited to:
III. Registering as a player or making deposits directly or indirectly to any Affiliate Account through his/her tracker(s) for their own personal use and/or the use of its relatives, friends, employees or other third parties, or in any other way attempt to artificially increase the commission payable or to otherwise defraud the Company. Violation of this provision shall be deemed to be fraud.

Link: https:­//p­art­ner­s.i­o/e­n/t­erm­s-o­f-s­ervice/

Due to sufficient evidence that commission or CPA value has been generated in a manner that is deemed to be manipulative and fraudulent, the affiliate has been notified that the agreement between themselves and Partners.io will be declared void, and no subsequent payouts shall be made for any traffic generated to Sportsbet.io.

Kind Regards
Partners.io Team

posted on September 25, 2023

< Content removed >

AskGamblers
posted on September 25, 2023

Dear @Review7star,

Please keep in mind that AskGamblers Complaints Team maintains zero tolerance towards verbal aggression or any other kind of behavior which could be considered as offensive. Please refrain from using abusive epithets from now on, otherwise it may result in your current complaint being rejected.

Thank you for your cooperation.

posted on September 25, 2023

Hii sorry askgamblers team for the previous deleted post . Can you please ask the partners.io team about the proofs for the justification because in skype they mark my traffic fraud by saying that the users had deposit from the same wallet . If the user has deposit from the same wallet why they are not showing the proofs for that ?

AskGamblers
posted on September 25, 2023

Dear Partners.io Affiliates ,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Thanks in advance for your cooperation.

posted on September 25, 2023

Hello Askgamblers Team,

We have forwarded relevant material to you for review purposes. We appreciate your opinions and will respect your final judgment regarding this matter.

Kind Regards,
Partners.io Team

AskGamblers
posted on September 25, 2023

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Partners.io Affiliates management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed.

Partners.io Affiliates complaints

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