NovaJackpot Casino Complaints - Withdrawal & Other Problems

Nova Jackpot Casino - Multiple withdrawal delays and misleading support information

I am filing this complaint against Novajackpot Casino due to systematic delays in processing multiple withdrawal requests totaling 138,792 HUF.The ...

NovaJackpot Casino - Document refusal

I won €4,500. Novajackpot is asking me for bank statements showing my credit card, which my bank can't provide. So I sent them the statements along ...

NovaJackpot Casino - No payment of my wining 5k

I got a withdrawal of over 5K and the 3-day period is over i need my moneyMy account says I dont need any verification and I still can't get any ...

NovaJackpot Casino - I requested a withdrawal of $300 on the 19th September and still waiting

I requested a withdrawal of $300 on the 19th September 2024, I waited 3 working days as set out in their terms and conditions and then received an ...

NovaJackpot Casino - Withdrawals delayed long time

My withdrawals are delayed and I am getting the same response every time there is delay with financial department. I can understand that it may ...

NovaJackpot Casino - Long waits for withdrawal to be declined or cancelled

I have been trying to make a withdrawal from NovaJackpot of NZD$700 since April 23rd. I have emailed [email protected] 4 times now to ask for ...

NovaJckpot Casino - 4th withdrawal request declined and delayed processing on all

I would like to withdraw my money from Nova Jackpot casino, I would truly appreciate AskGambler's assistance in doing so, as I have been trying to ...

NovaJackpot Casino - Will not process withdrawal

I originally attempted to withdraw 750 on April 26th. It was canceled on their end. When I inquired I was told to contact support. I did contact ...

NovaJackpot Casino - Two Withdrawals delayed

On April 25th and 26th, I initiated two withdrawals of 500 euros each from my account. As per the casino's terms and rules, withdrawals are supposed ...

NovaJackpot Casino - Waiting for the withdrawal

New casino customer that signed up couple of weeks ago. Last Friday I requested $1000 to be withdrawn from the account. Customer service keep ...

NovaJackpot Casino - My withdrawal has been canceled multiple times

I have had 3 pending withdrawals, waited 3 days each time for the money to be back in my account and saw my withdrawal was cancelled. I have contacted ...

NovaJackpot Casino - No withdrawal after more than 5 days

I submitted a withdrawal of 22,01€ as LTC on the 20th april and havent received anything yet even tho it says, that it only takes 3-5 days to get ...

NovaJackpot Casino - No cashout for me since 6 days

They let me waiting since 6 days everyday other Things they're tryna explain.No cashout for me since 6days.I want cashout i call my attorney otherwise ...

NovaJackpot Casino - Delay in my withdrawal

Hi there recently I made a withdraw of $1000 and am still to receive my funds. It states that I will receive my funds within 3 days and has still not ...

NovaJackpot Casino - Delayed payout more than a week

Requested withdrawal.I understand that you need some time, but everytime I write to support I only get "I'm gonna give your information to other ...

NovaJackpot Casino - Refusing to verify my address

I have now sent about 10 different PDF and pictures to NovaJackpot and had a discussion trough email about verifying my account. (I have never had any ...

NovaJackpot Casino - Long withdrawal times

I have 3 pending withdrawals at the moment, The longest one being on the 17th April ($120NZD), 18th April ($60NZD) & most recent which has only been 2 ...

NovaJackpot Casino - Continuously Delayed withdrawal

I submitted a withdrawal request on 31st March but have yet to receive any funds. I have contacted customer support multiple times a day and get the ...

NovaJackpot Casino - Withdrawal sit pending indefinitely

I have on March 31st. requested a payout. To date there has been no reaction from the casino. In the chat, which is very friendly, you always get the ...

NovaJackpot Casino - I would like to recover my winnings

Hello I have a problem as a player, I have a withdrawal of 500euro and 400euro and they want to make me go around in circles they do not respect the ...

NovaJackpot Casino - Does not ban addicted players

Dear Sirs,I joined NovaJackpot on the 12th of Jan 2024, paid in 213 EUR and lost. On the 13th in the morning I paid in another 200 EUR and lost those ...

NovaJackpot Casino - Withdrawal was returned to my game account

I won €500 on 08.01.2024.I withdraw this amount on the same day and the casino's rules state that the processing time for withdrawals is 3 banking ...