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PokerStars

Spielerbewertung 49 Bewertungen
Beschwerdebeantwortung 12 Beschwerde
5 Tage durchschn. 12 Beschwerde
Was uns gefällt
  • Arbeitet mit anerkannten Softwareanbietern zusammen
  • Gute Auswahl an beliebten Spielautomaten
  • Mobile Spielothek
  • SSL-Verschlüsselung und von Gaming Labs als fair geprüft
Was uns nicht gefällt
  • Kein Telefonsupport
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


PokerStars Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.pokerstarscasino.com/de/
Gründungsjahr
2015
Lizenzen
Malta Gaming Authority (MGA), Isle of Man Gambling Supervision Commission, Schwedische Glücksspielkommission Spelinspektionen (SGA)
Partnerprogramm
Sprachen
Chinesisch, Holländisch, Englisch, Deutsch, Isländisch, Italienisch, Japanisch, Norwegisch, Portugiesisch, Spanisch, Ukrainisch, Französisch
Typ
Download, Instant Play, Mobile

PokerStars ist ein Teil von PokerStars.com, einer der größten Online-Marken in der Glücksspielbranche. Diese Online Spielothek bietet eine Vielzahl von Spielen namhafter Software-Anbieter an, einschließlich NetEnt, Microgaming, Quickspin, iSoftBet, Leander Games, Blueprint, 2 By 2 Gaming und zahlreiche andere. Die Spiele sind über die PokerStars-Website im Instant-Play-Modus sowohl als Download-Version aus zugänglich. PokerStars ist von der Regierung der Isle of Man und der Glücksspielbehörde von Malta reguliert und lizenziert.

Nicht zugelassene Länder

Aufgrund strenger Regeln und Vorschriften akzeptiert PokerStars keine Spieler aus den USA und mehreren anderen Ländern weltweit. Für die vollständige Liste der nicht zugelassenen Länder siehe Abschnitt Details.

Online Spielautomaten

PokerStars beherbergt einige der aufregendsten vorhandenen Slot-Spiele. Die innovative und benutzerfreundliche Instant-Play- und Download-Software ermöglicht es Spielern, ihre Lieblingsslots für echtes Geld zu genießen. Es steht eine breite Auswahl an Spielautomaten von führenden Softwareanbietern zur Verfügung. Spieler können beliebte Video Slots wie Starburst, Phoenix Reborn und Contact Slot finden.

Mobile Spiele

Spieler können im PokerStars ihre Slots spielen, egal wo sie sich befinden. Genießen Sie Spiele auf ihrem iOS oder Android-Telefon und -Tablet, jederzeit und überall; Sie müssen nur die entsprechende mobile App herunterladen.

Support

Poker Stars stellt einen Rund-um-die-Uhr-Kundendienst bereit. Wenn Sie irgendwelche Fragen haben, gibt es einen detaillierten FAQ-Bereich in der Lobby, aber Sie sind herzlich eingeladen, das gut geschulte Team per Live Chat und E-Mail zu kontaktieren, und dieses wird dann sein Bestes tun, so schnell wie möglich zu reagieren.

Sicherheit und Fairness

Poker Stars tut sehr viel, um garantieren zu können, dass die persönlichen und Finanzdaten der Spieler zu jeder Zeit 100 % sicher und vertraulich bleiben. Es benutzt Standard-Sicherheitsprotokolle (einschließlich 128-bit-SSL-Datenverschlüsselungstechnologie) um sicherzustellen, dass alle Transaktionen, einschließlich Einzahlungen und Abhebungen, vollständig gesichert sind.

Es verwendet auch RNG (Random Number Generator), um faires Spielen in der Spielbank zu ermöglichen, und der monatliche Auszahlungsprozentsatz wird regelmäßig von der international anerkannten Gaming Labs Certified überprüft.

Online Spielothek im Test - PokerStars

Die preisgekrönte und lizenzierte Online Spielothek genießt seit 2015 einen exzellenten Ruf in der iGaming-Branche. Guter Service, Transparenz und große Auswahl an Online Spielautomaten erhöhen den Unterhaltungsfaktor. Pluspunkte gibt’s für schnelle Auszahlungen, mehrere Zahlungsmethoden für Ein- und Auszahlungen und professionellen Support.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für PokerStars hinterlassen haben.

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PokerStars Casino - Not being able to access my account

Dear AskGamblers Team,

I am filing this formal complaint against PokerStars with the utmost urgency. I understand a previous submission may have been rejected; however, subsequent events have escalated the situation to a level of deliberate psychological abuse that I believe constitutes a Responsible Gaming emergency and requires your intervention as mediators.

My case is not about a simple payment delay, but about a documented pattern of conduct by the operator designed to inflict maximum stress and emotional harm.

Before narrating the facts, I want to make it clear that I have evidence to support every point I am about to mention. I have the entire chronology fully documented; therefore, this case is not an attempt at defamation.

Detailed Summary of the Pattern of Abuse:

The obstruction process from PokerStars has included multiple acts of bad faith, but I wish to focus on three key events that demonstrate a pattern of manipulation:

First Deception (May 26, 2025): After a month of a frustrating verification process, I received two official emails from PokerStars informing me that my account had been "reinstated." However, upon attempting to withdraw my funds, I discovered the account was still restricted. When I complained, they responded that the account was under a "security review," proving the reinstatement notification was deceptive.

Second Deception (June 8, 2025): The pattern repeated. I received another official email assuring me my account was verified and active. Again, this was false. The account remained blocked.

The Final Low Blow (July 11, 2025): This was the most cruel and calculated act. The sequence of events was as follows:

a. The False Resolution (11:32 AM): I received an email from agent "Saketh" with "very good news," confirming my account was reinstated. This time, I was able to log in, giving me a real sense of relief and resolution.

b. The Cashier Trap: My sole intention was to withdraw my funds and end my relationship with the site. Upon accessing the cashier, all my withdrawal requests were blocked with an "unexpected error" message. Access to my money was still an illusion.

c. The Live Chat Stall: Seeking help, I contacted live chat. An agent deliberately kept me waiting for 30 minutes without providing any solution, increasing my anxiety.

d. The Punitive Closure: At the end of the wait, and without any explanation, my session was terminated. When I tried to log back in, the final message appeared: "Your Stars Account has been closed."

Analysis from a Responsible Gaming Perspective:

PokerStars' actions constitute a total failure in their duty of care and clear psychological abuse:

Deliberate Emotional Manipulation: The pattern of falsely reinstating an account only to block it again is a manipulation tactic that creates a cycle of hope and despair. It is extremely damaging to any player's well-being.

Creation of a Hostile and Unsafe Gaming Environment: A responsible operator must ensure a safe environment. PokerStars has done the opposite, creating an unpredictable, stressful, and punitive experience.

Punishment for Attempting to Withdraw Funds: I was penalized at the exact moment I tried to exercise my right to withdraw my own winnings. This is not only unfair but sends a dangerous message to the entire player community.

Requested Resolution:

I request the mediation of AskGamblers to achieve two objectives:

The immediate release of all funds that PokerStars is wrongfully withholding in my account.

That this pattern of conduct be investigated and formally recorded as a serious Responsible Gaming failure to warn other players of the psychological risk involved in dealing with this operator.

I trust that your platform will recognize the severity of these tactics and the need to protect players from this kind of abuse.

Sincerely,

<full name removed>

staus Ungelöst
$150

Beschwerde-Statistik

Gelöst 2
Durchschn. Betrag $ 4,255
Durchschn. Dauer 4 Tage
Durchschn. Antwortzeit 5 Tage

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Top-Bewertungen unserer Spieler

Some games as Starbucks. Some promotion and some bonuses.

I dislike the time until they answer to your email and the time for requesting withdraw. I dislike also the fact that they don't have a live chat. And at poker I think is probably the worst site I ever seen. Only action hands and in 85% only the big stack wins.

Its pokerstars.com. Probably one of the most famous poker sites in the world. That's the only thing I have to say about that site. But here its about it's casino. Well.... I managed to scoop 400 euros from their casino. The only problem was that I couldn't withdraw and well communicate with anyone there.

Casino section got very very very very very very low variety of games. Well for my personal experience it looks like a bad site. Well even with that criteria I managed to scoop with a 10 dollar balance 400 dollars.

Well I was very happy at first but after a few incidents the mood turned out bad. I tried to withdraw and the system wasn't letting me withdraw. A pop up window appeared saying that I wont be able to withdraw for 48 hours. Saying no reason at all. The thing is that its against the rules forcing a player not withdraw for no reason.

So while I was waiting I lost my balance completely. Not that it bothered me that much. But it was the manipulative way that I lost it. I surely cannot guarantee if someone will ever see his money.

Also the agents don't answer. And if they do, they will say ''your email has been forwarded to a relevant department''. That how professional they are. Plus they do not have live chat, which is a big minus. From 10 stars this casino is like 1-2 out of 10 with no doubt.

Inaktiver Benutzer
1/10

Let me tell this that the poker room is the best in the world but why the hell they make a casino and sportbets.

This casino is the worst I have ever seen . Like all casinos blackjack is cheating and manipulating. So funny to see if you play blackjack with 5 people on a table that the low stakes get good hands and the high stakes always the worst hands. No turbo on slots very slow. A few games and almost never they give some money.

Pokerstars is very popular online gambling site which has a focus on poker. I am member of Pokerstars a few years. In the beginning there were only poker, but recently they added also sports bets, live casino and casino slots.

I used to play only poker here, but lately I have some good run on poker and I decided to try their slots too. They offer games from different software providers. At first I liked because they offer Netent games, but when I opened their casino the games offer is very poor. They don't offer so many games like other online casinos and this bothered me. I decided to spent around 10$ and I opened starburst game from Netent. When I played it, the game has so many dead spins that I can not believe. I didn't receive any good win at all and I lost the money very very fast.

Few weeks later I made deposit at their site to play poker, but because I had bad run on it I decided to play slots again. My balance was at around 20$. I played Ali Baba game, later I changed it to Lost Island and some others, but like as first time when I played here I had a feeling that all I get was dead spins.

I was really disappointed about this casino. The promotions for casino could be better. Otherwise I could say that they are professional and I trust them. I had some withdrawals at poker and I received my money quickly. I am sure that if I will make deposit here in the future I will play only poker.

They did not convince me when I played at their casino, so I will choose other places where you can get much better offers for deposits and for loyalty offers too.

When I played here, the flash player freezes, lagging and sometimes I had to close the game and opened it again. Even after I do that, the problem was the same.

I believe that Pokerstars is one of the most popular gambling sites and I've had my eye on them for some time. Having them on AskGamblers definitely encouraged me to finally become a member at their casino. They are mainly focused on poker games and I know that for some time they didn't even offer Netent games, but now they have many software providers, including Netent and Microgaming, and a superb reputation so I was really excited to play there. I downloaded their software and registered. I think that the casino lobby looked good but it took some time for me to navigate their page.

I saw that they offer a 100% welcome match bonus, which is a standard offer, but still nice, but this time I wanted to play deposit free. I made a 50€ deposit with my Skrill account and money was there right away. They have really amazing game selection so I decided to play Victorious slot. I started to play with 0.50€ bets and set autoplay for 250 spins. Shortly I received 10 free spins but unfortunately they paid only 6 x bet. Somehow the game wasn't in a good mood and I couldn't get any other free spins round and when the autoplay was done, I had only 16€ left.

Usually at this point I would play Starburst, but this time I went to Gonzo's Quest. I played with the minimum bets and after about 25 spins I triggered 10 free falls. I won 4€ so it wasn't as good as I hoped it would be. After that I had some small winnings, maximum was 25 x bet so I had made little over 200 spins when my balance reached 0.

Although I didn't make it to withdrawal, I had a really nice time at PokerStars casino. I will definitely keep playing there, I really enjoyed the game selection and overall this casino seemed very trustful and professional. Download version worked without any errors and lagging. Nothing bad at all, great bonus too.

The best poker room on the world now also have casino and sportsbook section. I am a little surprised how they didn’t put casino games earlier but now they done that and I am not thrilled with that.
I respect this site, they are the best in their job and that is poker room, fast payments, a lot of great tournament, great bonuses and a lot of freeroll tournament but their casino is not even close to bee good as their poker room and I must say that.

First bad side of this casino is that they don’t have instant play version. I don’t know for you but for me that is a big problem, if I need to download every casino which I use I think that I should buy stronger computer and it will be confusing with all that icons and it is easier just to enter on their site and play and I try not to download any casino unless I must. But even when you download their client you won’t find a lot of great and interesting games and that is just not at the high level like I expected from the poker stars.

I deposited here 20 $ to try this casino. I am big fan of video slots and I first look at this selection. I am not satisfied with that, I found few slots which I love to play like Jack Hammer 2, Gonzo’s Quest or few more net ent slots but nothing else, and to be honest those games become a little boring because you can play that games on every casino so I decided to spend my money on blackjack and roulette. When it comes to table games things are a little better, well designed games with nice details and rooms for all kind of players no matter if your stake is 1 or 20 you can find table for you. I spend all my money very quick and I decide never again to deposit here for casino. If I want to play poker this is my first choice but I will find other casino to play at.

For the end I can’t say that this is bad casino but it is not good as everybody expect from poker stars, I think that they need a lot improvement.

Probably the best fiat currency poker site out there and the casino portion isn't half bad either. I love this place but mainly come for the poker tournaments. I've had some rides in both their casino while on vacation and poker when I'm not but had a lot of fun with both. My only complaint is that I can't play in the casino portion when I'm in Canada. I can only play on the casino when I'm visiting family out of country which is pretty lame but I definitely like to throw a few hundred bucks on there every holiday and try my luck :)

I dunno their poker interface seems to get more and more crowded as time goes by. I also consistently lose on the slots here but hey, I'm probably just unlucky haha.

This is another casino I have enjoy playing at, why? Well because of their very generous, welcome offer of 25 euros free chip. I haven't met so far casino of this type, safe secure, having Netent games, but still giving such a big bonus. Actually I did know about this guys, but never opened account there, just because they didn't offer any free chip or free spins and honestly I thought they are mostly Poker site, well yes they are but having also Netent games and Sport book section.

Poker Stars Casino is established in 2001 with Isle of Man licence, must admit, I haven't played in mush casinos with that licence, long time as an online casino, surviving all the competitions out there, all over this year, I guess that means something.
I have never came across of any their complaint or negative comment, but I guess I wont find any. Having in mind, those Million dollars deals they are making, with very famous football players such as Ronaldo and Neymar, I think we are talking about very serious casino.

So maybe 1 month ago I found on one forum, that they were having some promo of 25 euros for new players and 15 euros for old player, well that's a pretty nice promotion from such great casino. So not having account there, I was really lucky to get those 25 euros free chip. So opened my account there, verified it so everything went just fine, although I had problems till I found that free bonus, which was in my account, so somehow I managed to do that and claimed that free bonus.

I usually don't play much often Jack Hammer slot, but that day I wanted to try my luck with it. I played for a while and win 15 free spins feature.The first free spins were total disaster giving me one, big, fat, zero, I just couldn't believe it gave me nothing. I was waiting for those free spins and nothing in it, wow, really shocking. I continue to play, hoping the next round would be better one. The next free spins round was a bit better, although not so impressive one, giving me only 24 euro, which is small amount, because I was playing with 0.50 per bet.

I have played all my bonus ad the funny thing is, yes I did wager it I had 28 euros left and as always keep on playing and lost the rest of it. Well didn't cash out and I could, at least those 28 euros, so I could test their cash out time, well maybe next time will do better, who knows, good luck!

Pokerstars is probably the world’s most famous poker site. I have a friend who plays poker here a lot but I had no idea they offered a Casino section as well. I took a look at the games they were offering and some general terms so I decided to make an account here and try them out.

When I went to the site I made an account but in order to play the slots I had to download their application. I also had to verify my mail but when I opened it I had two mails from them. I opened one and saw click here and thought that was the link for activation but in fact it was a mail saying that my mail was used to make an account at Pokerstars and if I didn’t make it click here. Later I was unable to use my mail but I just entered another so I was good to go.

They offer slots from NetEnt mostly with some other slots from Microgaming, Amaya, IGT but I have to say that the slot selection here is very poor. I think they have only about 60 slots games all together. It seems that their main focus is still on Poker.

The minimum deposit here is 10$ and you can deposit via Neteller. When I made an account my currency was automatically dollars and I couldn’t find a way to change it to euros. I have 2 deposits here from 20$. On my first deposit I lost my balance very fast. I played Twin Spin and Lost Island on minimum bet and didn’t hit anything descent. On my second deposit my session lasted longer. I played Gonzo and got the free spins 3 times and got my balance to 60$. I then moved to Lost Island started playing on 0.40 bet got a great bonus round and my balance was at 100$. I should have cashed out but I wanted more and eventually lost my balance.

Overall this is a safe site with world glory and despite the poor selection of slots you are safe to play here.

PokerStars Nachrichten

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Glücklicher Spieler verwandelt bei PokerStars einen €0.80 Einsatz in ein Vermögen von 8,1 Millionen €
Jackpot Glücklicher Spieler verwandelt bei PokerStars einen €0.80 Einsatz in ein Vermögen von 8,1 Millionen €

Nicht jeden Tag haben wir einen Spieler, der aus einem Einsatz von 0,80 € ein Vermögen von 8,1 Millionen Euro macht! Jetzt ist es aber geschehen und darum werden wir es auch gebührend feiern.Wenig ausgeben, groß gewinnenEin glücklicher PokerStars Spieler holte sich den Hauptpreis von Blueprint Gaming, der ihm nicht weniger als 8,1 Millionen Euro Vermögen einbrachte! Tatsächlich beträgt der Gesamtsummenpreis 8.133.445,23 € - kann man kaum meckern, oder?Der Spieler investierte einen Einsatz von 0,80 €, erhielt 8,1 Mio. €! Der Spieler gewann den Preis am Freitag, dem 30. April, nachdem er den Wheel King während einer Sitzung mit Blueprint's Deal or No Deal erreicht hatte. Für diejenigen, die noch nichts davon gehört haben, ist es ein beliebtes Spiel, das in Zusammenarbeit mit Banijay Brands produziert wurde.Die höchste Summe aller ZeitenPokerStars zahlte dem Spieler 8.133.445,23 € aus und dies war damit die höchste Summe, die jemals von Blueprints legendärem progressiven Preis-System ausgezahlt wurde.Aufgrund dieser rekordverdächtigen Auszahlung wurde Jackpot King als eines der beliebtesten progressiven Preis-Systeme der Branche bestätigt.PokerStars zahlte dem Spieler 8.133.445,23 € aus und dies war damit die höchste Summe, die jemals vom legendärem progressiven Preis-System von Blueprint ausgezahlt wurde.Ein breites Publikum wird aktiv von dem Potenzial angezogen, mit einem einzigen Dreh riesige Geldsummen zu gewinnen und das Engagement von Betreibern in mehreren Märkten zu fördern.Jo Purvis, Director Key Accounts und Marketing UK bei Blueprint Gaming, sagte: „Herzlichen Glückwunsch an die glückliche Person, die den größten bisherigen Preis von Jackpot King erhalten hat. Dies ist eine wirklich lebensverändernde Geldsumme und wir könnten nicht glücklicher für den Spieler sein!"Purvis schloss: „Dieser jüngste große Gewinn verkörpert die Schönheit von Jackpot King und warum er weiterhin ein wesentlicher Bestandteil des Online-Spielotheken -Angebots eines Betreibers ist. Die progressiven Pots, die riesige Geldpreise bieten, sind für Spieler weltweit immer noch von enormer Bedeutung. Wir werden der Jackpot King-Bibliothek in den kommenden Monaten weitere Titel hinzufügen und freuen uns darauf, in Zukunft weitere große Gewinner bekannt zu geben."

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