Anderweitige Probleme

Betamo Casino - Not offering me a possible withdrawal option

Dear Ask Gambler,I have an account at Betamo casino with a balance that I am trying to withdraw. I deposited using my credit card, and when trying to ...

Casino Superlines - Ag-Coin denied

Terrible service. I could not register and therefore I did not get the 10 ag coin. The agent is unaware of the promotions. He asked me for the code ...

Betway Casino - Non bonus, incorrect info

Hi, this casino did not honour a 100 % match bonus on my last deposit which was mailed to me. This cost me. On a previous occasion I was told I had an ...

Syndicate Casino - Deliberately providing misleading information over live chat

I deposited 30 euro I receive a bonus of 30 euro I play I win an amount of 354.20 I do not know very well the operation of the bonus I ask for ...

SpinUp Casino - Registered on Gamstop but still alllowed to register and deposit

Hello,I registered and was able to deposit money on spinup casino despite being registered with Gamstop, in the uk if you are registered with Gamstop ...

BGO Casino - Accepted deposits while active self-exclusion with Gamstop was in place

BGO accepted deposits while Gamstop was in place on the 30th of June this year..I asked for refund but they refuse to provide this.I had already ...

Playamo Casino - Ignored confirmed Loss limit and let me lose all my winnings

On Saturday 14th May I finished gambling session with 10243eu on my account. After that I've set daily(24h) loss limit 1000eu and weekly loss limit ...

Casoo Casino - Ignoring problem gambling issue

I explained several times that I have a gambling problem and want my account closed. They ignore my request and send me more points to play with and ...

Reeltastic Casino - Refuse to refund my deposit

I deposited 50 euros and as i started a game an error message showed up, telling me that i was not allowed to play from my juridiction (switzerland).I ...

Unique Casino - Not honoring responsible gaming request

Hi, I asked for an indefinite closure due to problems of ludopathy in August 2018 which is closed. This month without any problem can be reopened and ...

Konung Casino - Will not provide me with my deposit history

I have requested Konung support please provide me with my deposit history. My account is closed, as it is closed they have told me they are not ...

PartyCasino - Self Exclusion With Gamstop Not Observed

I am submitting this complaint as Party Casino's customer service is absolutely appalling and do NOT answer e-mails or telephone calls. They also do ...

VoltCasino - Ignored GAMSTOP self-exclusion

Hi,In May 2018 I registered with GAMSTOP as I was aware that I had a problem with my gambling. However, on 6th March 2019, during a moment of weakness ...

Svenbet Casino - Responsible Gaming tolls not functioning causing me a €1,400 loss

This casino is works in not fair way. First time I won there €2200. First step was apply withdrawal. Max amount that I can do is €1000. Okay, my ...

Casinoland - Would not let me register banking card, claiming technical issues which last for months

One click LTD casinos royal slots, casinoland and vegas baby have claimed that they have been having technical issues with adding debit cards to ...

AHTI Games Casino - Unable to reset password, no support and assistance from the casino

This casino system dont send me new password and no email will come. From beginning some email came but they where in junk mail with error links and ...

Campeonbet Casino - Responsible Gambling limit didn't trigger, allowing a loss of almost €3,000

Between March 7th and 14th, I have set three responsible gamble limit with the Campeonbet casino. Im talking about daily loss limit (or bet limit) ...

Lord of the Spins Casino - Delayed withdrawal

Hello I hope you can help me. I play in lord of the spins and my withdrawl is now 13 days in process. In last month I have 2 withdrawl with no ...

QueenVegas Casino - Been told that I have self excluded myself which is not true

Hello can you please help me with this, I tried to play at Queen Vegas casino the other day and was told thisQueenVegas SupportWed, 20 Feb, 10:02 (22 ...

Mobilebet - Missing €2,789 due to currency issues with their website

First of I wanna say Ive been a customer on Mobilebet for many years, playing regularly. Never had any problems before that I can think of. This ...

SlotsMillion Casino - Withdraw Bank account information

Hello,I contact you because it's been several days now that I try to get an answer from Slotsmillion to change my bank account on their website. ...

Playamo Casino - Troubles with their new bank transfer system requiring IBAN number

Hi so i've been able to withdraw funds through bank transfer for the past couple weeks, but one issue has arisen with an updated format for the bank ...

Reeltastic Casino - Taking advantage of my gambling addiction!

Hello again. My complaint concerns Reeltastic Casino. I have requested that they close my account on the ground that I reported that I have abuse and ...

West Casino - Self exclusion issues

Hi I requested a self exclusion from this casino on27/08/18. This request I feel was not carried out blocks were put on account but on 29/08 received ...