Anderweitige Probleme - Seite 14

Jetbull Casino - refuses to return deposits.

I registered with Jetbull and lost approximately £4230. I was going to continue to play on the casino, however, today when I came to log in I was ...

NetBet Casino - Unfairly downgraded my Diamond Club Players level

Greetings, I have an issue with Netbet Casino in Romania. I've been a registered user at this casino for more than 1 year, and since the Club ...

OrientXpress Casino - Totally disrespectful towards any responsible gaming policies!

Hello i have a huge problem with OrientXpress casino,i tried from March 27 till now to close my account as i realized i have a big gambling issue and ...

Guts Casino - Self Exclusion with MT Secure Trade Ltd permanent but let me open account with Guts

I recently signed up and played on this new casino via the link from their their marketing email link. I have made a number of deposits and have lost ...

Jetbull Casino - Winnings Denied Due to previous Self-Exclusion

I recently registered with jetbull and won 4000GBP fortunately. Only to be told that i was not able to have my winnings due to a self exclusion from ...

Playamo Casino - Refusing and deliberately stalling to close account

I already did a complain but that was rejected because i didn't had no proof. The problem is that i wrote them an email on 28 february to close my ...

Wild Jack Casino - Failed to stick to their own 'responsible gaming' policy

I have a complaint about the responsible gaming policy of Wild Jack Casino. Based on the information on their website I guess it's an important aspect ...

Party Casino - Account issues

I have been playing at proud casino a few months have made several deposits , bank account is verified and they are always glad to take my money no ...

Betchan Casino - Let me deposit and play after permanent account closure request

I sended an email in 6 july 2017 for account closure, i also spoke with the live chat. today i made 3 deposits and after that i was looking in my ...

BitStarz Casino - Confiscation of huge 19.55 BTC win won from their Wednesday free spins promo

This Wednesday I participated in the Wednesday free spin bonus offered by Bitstarz, which I frequently take part in. It requires a 150 euro deposit, ...

Lucky Casino - Applying fees which are nowhere to be seen within their terms and website

I won 25 500 nok on LuckyCasino.com. I did a withdrawl and only got 24 659,64 nok. In the info they say there is no fee. And since they offer me to ...

NextCasino - Withdrawal being unjustly withheld

I played and withdrew £300 from next casino on Friday 2nd sept. I emailed them to freeze my account for a week as soon as I had withdrew (because it' ...

Party Casino - Full Withdraw Amount Not Paid

I should have checked the complaints before playing on Party Casino, this is another site that is good for robbing player's and they are very crooked ...

Thrills Casino - Closed Account , Confiscated Winnings £1,341

I opened an account with Thrills.com depositing £2,900. Within a few days my balance increased to £4,241 and I requested a withdrawal (having ...

NetBet Casino - Impossible to find and/or request Self Exclusion, no one there willing to help

Hi, I recently opened a netbet account 2 days ago and was wagering beyond my means chasing losses. I got urges to keep gambling and knew I had to self ...

Fruity Casa Casino - Allow me to play after asking for permanent account closure twice!

Hi there, firstly thank you for allowing me the opportunity to present a complaint. On 25th May I sent a very clear instruction to Fruity Casa to ...

Energy Casino - Doesn't send me my Energy-shop products

Hi there, I ordered 2 weeks a few t-shirts + a Zippo in the Energyshop with my Loyalty-points, today I received this e-mail from them: Dear ...

Casino Cruise - Deposited loads and lost only to be told by EveryMatrix that I was previously Self Excluded in another brand

Hi, i only came across this site yesterday as never had a problem with a gaming company before, as usually stick to the main ones advertised on TV. So ...

VideoSlots Casino - Misleading Loss Limit Feature

I lost last week €1000. So I set a limit loss of €200. Today I played again and luckily went up to €1250. But then the losing sets in. I thought ...

TonyBet Casino - Refusing to provide my game logs, ignoring my emails

I have requested the casino provide me with complete transparency regarding my gameplay. I made this request initially on Saturday 12 March but it was ...

Rizk Casino - Horrible Customer Support

I started off joining this casino as a BETA tester, and felt that everything fullfilled my expectations and actually more than that. I ended up ...

Eurogrand Casino - William Hill Group not honoring its own Self Exclusion Policy

hi there i have a complaint about eurogrand casino. i have been self excluded from williamhill group on 24/06/2012. for 5 years, that means i cant ...

NetBet Casino - Not honoring active Self Exclusion agreement, trying to steal my deposit

Hello I had a 2 year exclusion from NetBet and later I reopened my netbet account which I then permanently self excluded from. After this netbet ...

ComeOn Casino - Self-exclusion period not respected

I had requested on October 29, 2014 to be self excluded from ComeOn casino for a period of 2 years. A couple of weeks I was weak and visited the ...

Cloud Casino - No Support to answer my inquiries

I have sent numerous emails to Cloudcasino support requesting deposit limits, then when I got no response I sent even more emails asking for my ...

Europa Casino - Misleading loyalty program

On the 20th of jan i reveived and email from europa casnio saying your 1 step away from becoming a bronze vip and a list of extras that came with ...

VideoSlots Casino - Unjustified Account Closure/Confiscated Funds/Misleading Responsible Gaming Page

I Noticed some responsible gaming limitations in my account at videoslots.com which has been violated by the casino. These limitations were a max of 6 ...

GoWild Casino - Their refusal to close my account on time cost me €2000 damage

Hi, I already filed for a complaint at 11 januari, but you closed it since no evidence was enclosed. Hereby i file again for the same complaint. I ...