Ag Awards

Raging Bull Casino - Unable to request a withdrawal as my balance is missing

Complaint Info
Disputed casino Raging Bull Casino
Reason Declined payment
Amount $ 1000
Posted on July 7, 2016

When making my first deposit I called to verify what the 10x max withdrawl meant. I was told it meant if I deposit 70 and get bonuses the max I can withdraw is 700. That was ok but now my account balance shows over $1000 and I have deposited several hundred but when I went to make withdrawl I was told my balance is .37 cents. I called and asked them to explain. First time I got nobody speakng English and next time I was hung up on.

Posted on July 10, 2016

Dear @traceylou64,

Please let us know if there's some update on your issue.

Posted on July 29, 2016

The complaint has been reopened as per Raging Bull Casino request and AskGamblers Complaints Team would like to give this case one more try and help both parties involved to reach a satisfactory resolution.

Posted on September 22, 2016

Dear all, 

Kindly notice this complaint is being reopened following the declared willingness on behalf of Raging Bull Casino management to do everything within their powers in resolving their outstanding AGCCS cases. AskGamblers Complaints Team will gladly assist by giving any of these old cases an additional chance for a successful resolution.

Posted on September 24, 2016

AskGamblers Complaint Team has been informed by a player that she wasn't aware of playthrough rules. Upon her request we reject this complaint.

We consider this complaint officially closed.

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