Complaint #4 MisterWinner Casino

Withdrawal still pending

By kazkeefe

10 years ago

Message on forum

Hello
On the 3rd February I requested a withdrawl of 951euro. It says withdrawals are approved on a Thursday. My request is still pending. My emails are getting rejected and the online chat is not working. Is it possible i can contact my credit card company that i made deposits with a advise them it is a fraud? i have screenshots of the withdrawal pending but I cannot attach a word document of PDF to this complaint.

Disputed Casino MisterWinner Casino

Reason Delayed payment

Amount €951

Discussion

AskGamblers

• Support Team

10 years ago

Based on player's last comment, we consider this case as resolved and it is now officially closed.

kazkeefe

10 years ago

Hello

I finally received my withdrawal on the 12th February. In my opinion i would not advice people to play at this casino as they are unprofessional, difficult to contact and the withdrawals take a while. There are plenty of better casinos out there. thanks

AskGamblers

• Support Team

10 years ago

Dear @kazkeefe,

Any news? Thank you.

kazkeefe

10 years ago

I received this today and I replied and then received quite a rude response. Let see if I get my funds back!!

The withdraw should be done this afternoon, I hope you will get your money before the end of this week.

I replied to say that it still says pending- the reply was as follows:

Because they re gonna take care of it this afternoon as I told you already

MisterWinner Casino Complaint Stats

Resolved 1 / 2

Avg. Amount $553

Avg. Complaint Duration 8 days

Avg. Response Time 5 days

MisterWinner Casino Complaints

See all complaints for this casino

Delayed Payment 50 euro

I made a deposit in amount of 25 euro, and on the basis of this deposit I got a bonus of 400% of my deposit. I lost all of my deposit and bonus. After that, I got an email which informed me that i got 10 euros without wagering. Currently i have a pending payment requirement in amount of 50 euro with Neteller. More than 7 days passed since my request. I tried to contact them via email and live chat but I havent got an answer from them yet. The transaction ID is : 242109100

Unresolved

€50