Withdrawal still at the "request" stage 21 days later
Hello, i have been having an issue with withdrawing my winnings. After the first 5 days had gone by i reached out to live chat as i was just curious if there was something i needed to submit, i was told that it was being processed today on their side and was quickly pushed aside. That was fine but then after 11 days of it still not moving past "requested" i went back on the chat and was told "nope its all been processed on our side". So then i emailed support instead of going into chat to find out that they needed all my verification documents. Still don't know why no one emailed or tried to contact me prior to this but was very upset that on 2 different occasions i was told by live chat that it went through already. Anyways i submitted everything right away and then talked on the phone to certify everything i submitted was true and then was told "he was handing over to the financial department". But now after another 5 days has passed its still only at "requested" stage, no call, no email, complete silence. Askgamblers can you please help me find out the status on my withdrawal
Many thanks in advance.
Cheers,
Warren
Many thanks in advance.
Cheers,
Warren
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.