Mark all as read

Settings

Notifications
Casino Complaints

Withdrawal still at the "request" stage 21 days later


Hello, i have been having an issue with withdrawing my winnings. After the first 5 days had gone by i reached out to live chat as i was just curious if there was something i needed to submit, i was told that it was being processed today on their side and was quickly pushed aside. That was fine but then after 11 days of it still not moving past "requested" i went back on the chat and was told "nope its all been processed on our side". So then i emailed support instead of going into chat to find out that they needed all my verification documents. Still don't know why no one emailed or tried to contact me prior to this but was very upset that on 2 different occasions i was told by live chat that it went through already. Anyways i submitted everything right away and then talked on the phone to certify everything i submitted was true and then was told "he was handing over to the financial department". But now after another 5 days has passed its still only at "requested" stage, no call, no email, complete silence. Askgamblers can you please help me find out the status on my withdrawal

Many thanks in advance.

Cheers,

Warren
Disputed Casino Raging Bull Casino
Amount $200

Discussion

User name loyalty-level-2
Still have not heard from them and the withdrawal still says "requested".
User name
Dear Raging Bull Casino,

Please let us know if there's some update regarding this case.
User name loyalty-level-2
$200 withdrawal
User name
Dear @wedwards,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Raging Bull Casino Complaint Stats

Resolved 586 / 638
Avg. Amount $2,586
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Chart Pointer
84h left
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Status unsolved Unresolved
$12,500