Withdrawal Unfairly Rejected
I have been a registered player at Raging Bull AUD Casino for a few years already having qualified as a VIP due to my loyalty and many deposits. After losing a big sum of money a few weeks ago, I was offered by a VIP Host a $150 AUD loyalty bonus.
It was a loyalty bonus with 20X wagering requirement and 3X max cashout. I played for a full week being as conservative as I could on my favourite slot Henhouse fulfilling the wr's at which time my balance was about $300. Then, as all other casinos online allow, I switched to table games in order to try and reach the max cashout of $A450. Until then forbidden games were blocked and inaccessible but were unblocked as soon as I reached wr's completion. So I went to CASHIER--> Withdraw after my balance reached $450. It was Friday evening and I found out they had rejected my withdrawal request on Monday evening....
It was a loyalty bonus with 20X wagering requirement and 3X max cashout. I played for a full week being as conservative as I could on my favourite slot Henhouse fulfilling the wr's at which time my balance was about $300. Then, as all other casinos online allow, I switched to table games in order to try and reach the max cashout of $A450. Until then forbidden games were blocked and inaccessible but were unblocked as soon as I reached wr's completion. So I went to CASHIER--> Withdraw after my balance reached $450. It was Friday evening and I found out they had rejected my withdrawal request on Monday evening....
Raging Bull Casino Complaint Stats
Resolved
593 / 645
Avg. Amount
$2,633
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 562 out of 607 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.