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Withdrawal keeps getting declined after documents verifies


Hi I have tried withdrawing my $5000 on about 10 occasions and was then told I needed to verify my documents. I then sent all of the required documents and then a few weeks later I got an email from Stefy in the documents team saying my account is now verified after I sent ALL of the required documents.

I have emailed my documents to three separate email addresses that live chat have asked me to do so and not one person ever replied until recently and that was Stefy.

I have since made two withdrawals and both say declined with no reason. I then contact live chat who have no idea and tell me to wait 24 hours or to resend the documents again (are you serious). I then showed the email to live chat consultant who then advised to process withdrawal again and there would be no guarantees and questioning whether I believed her or not.

I processed the withdrawal and again today it was declined and no reason given and live chat have told me different stories each time I speak with them and have been unable to assist me.

I have sent multiple emails to support advising of this and no-one has ever replied.

It's almost like you don't want people withdrawing the money. There are a lot of people with the same issue as me.

Please resolve this complaint ASAP.

Regards,

Jarrod
Disputed Casino Raging Bull Casino
Amount $5000

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2
That would make sense. I've received all of the funds now. Thankyou so much Tawni for resolving this.

Please close this complaint as resolved now.
User name
Hi Jarrod--

I'm not in the office yet, so I don't have access to your account until you get in. Without checking, I'm guessing you had a bonus that was removed (all of our bonuses are non-withdrawable). As soon as I get in, I'll check into this and I'll get back to you.

Tawni
User name loyalty-level-2
Thanks for your reply Tawni.

I was supposed to receive $2500 in the first payment and was then advised only $2425 would be processed and now I have received the first deposit but it is only $2400.

What happened to the other $100?

Kind Regards,

Jarrod

Raging Bull Casino Complaint Stats

Resolved 590 / 642
Avg. Amount $2,640
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

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Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Chart Pointer
74h left
$2,500
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999