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Withdrawal getting declined and verification delays since months


3 months ago

Hi,


< personal information removed >


Full issue with Dafabet Casino explained below :

* My withdrawals is being declined repeatedly by Dafabet casino and they do not provide any reasons for declining my withdrawals at all.

* My KYC account verification has been pending under review since last 1 month aswell.

I have multiple times tried communicating through live-chatting and emailing with Dafabet casino but they simply respond to me with same response like

" Your document is still being checked. Apologies if this is taking longer than expected.. We'll update you soon. "

" Our team is still working on your issue. Thanks for your patience. "


I am seriously tired of this kind of service from such a reputable casino website like Dafabet.

I hereby request that both Askgamblers and Dafabet casino resolve my withdrawal and KyC issue on time.

I have attached all my communication chats & email screenshots with Dafabet team and my withdrawal declined history screenshots aswell. Please check and help me resolve my issue.

Disputed Casino Dafabet Casino
Amount ₹474705

Discussion

User name

Dear @Kalamuddin786,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued customer,

We can confirm that your documents have been successfully verified. You're welcome to perform a new transaction.
We appreciate your patience and collaboration.

Thanks,
Dafabet
User name loyalty-level-1
Dear @Dafabet Casino,

My account KYC has been approved and verified but withdrawals still pending.



Attached screenshots here below for your reference.
IMG_8787.png IMG_8786.png
User name loyalty-level-1
Dear @Dafabet Casino,

My account KYC has been approved and verified but withdrawals still pending.

Kindly process my pending withdrawals of INR 80,000, INR 5,000 and INR 4,999 as soon as possible.

1. Transaction ID : 494557014
2. Transaction ID : 494940795
3. Transaction ID : 494940847


Attached screenshots here below for your reference.

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

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