Ag Awards

Mambo Slots Casino - Payment sent, yet never received

Complaint Info
Disputed casino Mambo Slots Casino
Reason Delayed payment
Posted on October 22, 2015

Hello. my whitdrawalmoney was approved and sent to my mastercars the 22 of september. they never showed up. I wait and wait, nothing, i contact the accounttem who says the money was allready sent, i got trackingnumber and id number,

Posted on October 17, 2015

Dear @kullasara,

Any update regarding your complaint? Thank you.

Posted on October 19, 2015

Hi Miriam,

We do understand your concern and apologize for the inconvenience caused to you, as per our communication over the email, wherein we have acknowledged your complaint and have continued to re process the cash outs as on October 15th since the earlier processed cash outs on September 22nd could not reach your bank.

We hope you would have received your funds, if there are still any queries or clarifications that you might need, I request you to write to me a my email address mentioned below.

Best Regards,
Mobile Casino Network
email: manage­­[email protected]­m­o­bi­­lec­­as­i­n­on­­etw­­or­

Posted on October 22, 2015

Dear @kullasara,

Are you satisfied with the casino's response, did you receive your funds, can we close this complaint as resolved? Please be informed that in case you fail to respond within the given time frame we will consider this case as resolved and officially closed. Thank you.

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