Wildfortune Casino - Account and withdrawal issue

Dear @loriewkd,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Got it sorted

Dear Player,

Thank you for bringing this matter to our attention, and we are sorry to hear about your experience. We understand how frustrating it can be to wait for a withdrawal update, and we would like to investigate your case as quickly as possible.

At the moment, we are unable to identify your account based on the information provided in the complaint. Could you please share the **email address registered on your casino account** ?

Once we have your registered email address, we will immediately review your account, check the status of your withdrawal and any submitted documents, and provide you with a detailed update.

We appreciate your patience and look forward to resolving this matter as soon as possible.

Kind regards,

Yudith Customer Experience Team

Dear Wildfortune.io Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.