Ag Awards

Wild Vegas Casino - Slow pay and lack of communication

Complaint Info
Disputed casino Wild Vegas Casino
Reason Delayed payment
Amount $ 1000
Posted on July 17, 2014

I put in for a withdrawal from Wild Vegas, on February 4th, for $1300. Only $1000 of it was approved, because of limitations in the promotion that was used, on the 15th of February. I have yet to see a check and am told by customer service that my withdrawal has been sent to a third party processor and that I would receive a tracking number when the check was sent. Please help me expedite because I was told that it would take 10-14 days from approval to receive a check and it's been 17 business days with no news as to what is going on.

Posted on March 14, 2013

Dear Player:

We will look into this matter and will get back to you soon

< full name removed >

Posted on March 15, 2013

I received my check today. The process was a bit slow and could use some improvement but the check was delivered as promised. I would like to withdraw my complaint. I would also like to thank "askgamblers" for providing a forum for people to go to in order to resolve issues they might have with the casinos.

Posted on March 17, 2013

Dear Player

We are glad to hear you've received your check

< full name removed >

Posted on March 18, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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