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Wild Vegas Casino - Failed Payout

REJECTED
Complaint Info
Disputed casino Wild Vegas Casino
Reason Delayed payment
Amount £ 3600
Handy United Kingdom Message
Posted on September 1, 2021

Since early April21 I used online gambling Vegas Wild site and I won! Great, My first win was £1,000+. I withdraw the £1000 and play some more. I then won and won until I had around £3600.

I completed all the requirements they asked, signed sheets, sent ID etc. Then 2 weeks no money! They kept reassuring me it was on way. 4 weeks no money, "Oh your Bank have rejected the payment and sent it back" (Details all correct and the money did not go back in to the site account).

Never have I heard this before! But hey, maybe they are right. Bank says no! No payment received or returned! Vegas wild said they have sent it again and here is an extra payment foe £1600 to cover the issues! THREE MONTHS! and still no payments from them.

Posted on September 5, 2021

Hi Handy--

I have a feeling this complaint has been addressed to the wrong casino...

Is your problem with Wild Vegas or Vegas Wild?

Please advise,

Tawni

AskGamblers
Posted on September 6, 2021

Dear @Handy,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the complaint is in regard to Wild Vegas Casino or Vegas Wild Casino.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

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