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Wild Vegas Casino - Delay of the approved $700 payment

RESOLVED
gbabcock Canada
posted on August 9, 2017.

06/15/2017 I made a small deposit in Wild Vegas Casino, where I was lucky to win 700$. 2 days later I sent all the necessary documents to withdraw the money. Also I sent the money to do it. 10 days passed and my documents were approved, than 15 days passed and the payment was approved. But the casino didn’t pay out the money within a month. It’s very unpleasant, when somebody deceives you and doesn’t pay out the money. Also I sent emails, but I didn’t get the answer.

Help me, please, to get my money.

posted on August 15, 2017.

Hi Gwen--

I'm so sorry for the delays you've been experiencing with this and I do want to help have this resolved for you.

Unfortunately, since the Bitcoin split, we've been experiencing technical problems with our Bitcoin processor. We've been told this should be cleared up shortly--I just don't want to say a specific day and not come through for you.

I'm happy to arrange an alternate payment method for you if you'd like or if you prefer to wait, I'll make sure your payment is issued as a priority once we're able to get Bitcoin through.

Please let me know and I'll be sure to keep you updated on my end.

All the best,

Tawni

gbabcock Canada
posted on August 15, 2017.

Hi. I’ll wait the payment on my Bitcoin.

gbabcock Canada
posted on August 17, 2017.

I got the payment on my Bitcoin.

AskGamblers
posted on August 17, 2017.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.