Fully verified account 1140 EUR withdrawal delayed since September 6th

Hello AskGamblers Team,

I am filing an official complaint against Wettzo Casino regarding a withdrawal of 1,140 € which I requested on September 6th, 2026.

My player account is fully verified, and all KYC checks have been successfully completed. Despite this, my payout has been stuck on "pending" since September 6th. Every attempt to get an update from the casino is blocked by an automated AI chatbot, and it is impossible to reach a human support agent.

I have attached all necessary screenshots showing my verified account status and the pending transaction with the exact date visible. Since my account is in good standing, there is no reason to hold my funds. I request Wettzo Casino to process my 1,140 € withdrawal immediately.

Thank you for your support.