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Withdrawal is pending with casino since last 12 days


4 weeks ago
I have made a withdrawal on 1st May. As per the askgambler review the withdrawal time is from 1 to 5 days. Today is 12th day but no suucess with Casino.
I have recahed out to their support team but every time they have same answer 'your case has been priortised and actioned as soon as possible'.

At least they should mentioned on the casino site about max time user need to wait. I have kept in dark without any light on the tunnel.
Disputed Casino WaveBet Casino
Amount €1825

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Thanks @ask gambler and @wavebet team. I can confirm that I have received the fund in my account.
This complaint can be closed now
User name
Hello!

Thank you for your message.

We would like to address the concerns raised regarding the withdrawal delay. The processing time was extended due to mandatory internal security and compliance checks, which are a standard and required part of ensuring safe and properly verified transactions. These procedures apply to all players and cannot be bypassed.

We can now confirm that your withdrawal has been fully approved and processed. The funds have been released to your selected payment method and will reflect according to the provider’s standard processing time.

We regret any inconvenience caused by the delay and thank you for your patience. Your withdrawal has been completed in full accordance with our procedures.

-The WaveBet Team
User name

Dear WaveBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

WaveBet Casino Complaint Stats

Resolved 1 / 1
Avg. Amount $2,117
Avg. Complaint Duration 4 days
Avg. Response Time 2 days