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Vegascoin Casino - Withdrawal issue and support aren't answering

RESOLVED

Complaint Info

Disputed casino

Vegascoin Casino

Amount

€ 74.59

1 year ago

I tried this casino and decided to withdraw my money out. I made two withdrawa. Support answered it will take 24hours and then I received email that there where some problem at third-party company which I used on withdrawal. After some time second of those withdraws was back at my gaming account but the other one was missing. I withdrawed that money then. Nothing has happened and support isnt answering to emails or chat. I feel I am scammed. Could you help me to get my money from that casino?

1 year ago

Casino answered right after this complaint and succesfully paid back and gave even free spins because of harm.

1 year ago

Hello, ASSAPARI
First of all we would like to thank you for choosing VegasCoin casino.

We regret that you felt you were scammed. As we explained to you, there was an issue with payment system and that is why your withdrawal took more time that was expected.
We did all our best to speed up the withdrawal process and finally it was approved.

Our team hopes that we will see you as our player again and we will create an enjoyable gaming experience for you!

AskGamblers
1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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