$325 Payment Delay
Good evening,
I´'ve made a payout request on 11/17/2017 to only see it "approved" (yes first you get an email saying its denied but when you check your account you can see the bonus removal and the remaining being approved) on the 12/06/17. It has been more than a month that the request was made and the only answer I get from live chat is apologies but the payment has not yet been sent for processors and thank you for your patience.
I dont like to fill complains to get things flowing but if the only way to get things sorted is to have TAWNI chasing payments through complains then i would like to request an alternative way to contact you when problems arise.
Best Regards
Filipe
I´'ve made a payout request on 11/17/2017 to only see it "approved" (yes first you get an email saying its denied but when you check your account you can see the bonus removal and the remaining being approved) on the 12/06/17. It has been more than a month that the request was made and the only answer I get from live chat is apologies but the payment has not yet been sent for processors and thank you for your patience.
I dont like to fill complains to get things flowing but if the only way to get things sorted is to have TAWNI chasing payments through complains then i would like to request an alternative way to contact you when problems arise.
Best Regards
Filipe
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.