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It is impossible to withdraw money from the account


I have $684 stuck in my account!

06/24/2024 registered at this casino, confirmed my email, and made a deposit!

I played for three days - I wanted to withdraw some money from my account - I ordered a withdrawal of $300. After some time, the transfer was canceled - (ReasonPlease pass the verification, sending the copies of your identity documents). After that, the deposit-withdrawal and Help24/7 buttons stopped working for me.

I started sending letters to the email to verify the account, email [email protected], but this email does not work - it is impossible to send mail to it, and an error message immediately appears (552 5.1.1 Mailbox delivery failure policy error)

I also sent letters to all the other emails that I could find on the Internet [email protected], <email address removed>, <email address removed>, but I never received a response from anyone!

Please help me resolve the conflict!

Disputed Casino TiViTBet Casino
Amount $300

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I finally managed to contact the online support chat - where I successfully uploaded my documents and passed verification!
After that, deposits and withdrawals became available to me again!
My complaint has been resolved - please close it!

TiViTBet Casino Complaint Stats

Resolved 1 / 1
Avg. Amount $300
Avg. Complaint Duration N/A
Avg. Response Time N/A