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TigerSpin Casino - Can't withdraw funds and customer service not responding


Complaint Info

Disputed casino

TigerSpin Casino


€ 1050

Posted on January 4, 2023

Hi! I made my first deposits to TigerSpin using bank transfer/zimpler. I manage to get my balance up to 1050€.

I tried to withdraw with same method but site doesn't allow me to that. There is no message or anything, it just wont go forward when i try to confirm. Maybe it is a technical problem, I don't know...

I sent all the documents and they are approved. Also no bonus involved

Later i made deposit with skrill so I could use it to withdraw. It was accepted but few working days later it was cancelled because my winnings came from using zimpler deposit.

Problem is that I have sent many emails and messages through live chat but cant get respond from anywhere. How i am supposed to withdraw money? Hope you can help me here.

Posted on January 8, 2023

Dear TigerSpin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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