Complaint #2 Spinzz Casino

Finland is not on the list of restricted countries

By PunterPro

1 year ago

Played through their welcome bonus, and when I made a withdrawal, they said players from Finland can't play in their casino.

They have a list of excluded countries in their terms, but Finland is not mentioned there.

Throughout the verification process, I talked in their live chat multiple times and was never told that I was not eligible to play there.

Seems as if they made up a new ruling the moment I decided to withdraw my funds.

Disputed Casino Spinzz Casino

Reason Declined payment

Amount €2726.74

Discussion

AskGamblers

• Support Team

1 year ago

Dear Spinzz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Spinzz Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $3,099

Avg. Complaint Duration N/A

Avg. Response Time N/A