Complaint #1 Spinstar Casino

Casino is not paying out 900 EUR

By User1992

1 year ago

Hello guys

My name is Vasile, and I saw you're article about Spinstar.bet Casino and I want to inform you that what u have written about the casino is a scam!!!

I have played with them since 17 March, I deposited over 1000 euros. After that, I tried to withdraw 900, was approved after 2 days, and today it's 12 April and I still haven't gotten the payment.

Customer service it's useless. It keeps telling me to wait🤣🤣. I think 1 month is enough waiting.

I want to mention to u that I provided them all the documentation that they asked for and still nothing.

Can u please review you're article and not let other people get scammed?

Thanks

Vasile

Disputed Casino Spinstar Casino

Reason Delayed payment

Amount €900

Discussion

User1992

1 year ago

Hi guys,
Thanks for your interest in solving my issue, I don't have any updates on my situation, the costumer support it's keep telling me same phrase "you have to wait" ,but now after 5 weeks of waiting I'm sick🤣. I tell them i want a firm answer at what's going on, why I don't receive the payment, but nothing.
Thanks again for looking into this for me.

AskGamblers

• Support Team

1 year ago

Dear Spinstar Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Spinstar Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $1,019

Avg. Complaint Duration 6 days

Avg. Response Time 8 days