Complaint #1 SpiderBets Casino

Pending for days nobody gives me answer

By Dub22

7 months ago

I opened account here and deposited a few times, got a nice little win and when i went to withdraw i sent in the documents which were accepted. But now 4 days later my withdrawal is still only ‘pending’ . Support are just sending the same copy and paste answer all the time saying keep an eye on your email, but nobody can tell me when ill recieve my money!

Disputed Casino SpiderBets Casino

Reason Delayed payment

Amount €1500

Discussion

AskGamblers

• Support Team

7 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Dub22

• Ireland

7 months ago

I received my money to skrill account this morning, thanks

Dub22

• Ireland

7 months ago

Hi, the amount i am owed is €1500, i still havent heard anything , 5 days now

AskGamblers

• Support Team

7 months ago

Dear @Dub22,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

SpiderBets Casino Complaint Stats

Resolved 1 / 1

Avg. Amount $1,744

Avg. Complaint Duration 15 hours

Avg. Response Time 21 hours