Casino Complaints

Delaying Withdrawal By 2 Weeks


My withdrawal has now been delayed for more than two weeks, despite successfully passing KYC,

27 October 2026: KYC successfully passed, and my withdrawal was scheduled for payment.

28 October 2026: Withdrawal approved. However, just 15 minutes later, I received the following notification:

“Withdrawal request, under transaction ID 115413658, was unsuccessful.”

I'm being repeatedly assured that my payment had been prioritized and scheduled.

Your support team has provided contradictory information regarding the status of my withdrawal, leaving me with no clear explanation or reliable resolution.
Disputed Casino Slota Casino
Amount $200

Discussion

User name

Dear all,


As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.


We thank both parties for their assistance during the complaint process.

User name
Dear jonathan l. and the AskGamblers Complaints Team,

Thank you for confirming that your withdrawal is being processed and that the matter is now resolved to your satisfaction.

We sincerely appreciate your patience, understanding, and cooperation throughout this process while our team worked through the external payment channel constraints. Ensuring our players receive their funds safely and reliably is always our priority, and we are glad we could bring this to a positive conclusion for you.

Wishing you the best of luck in your future gaming, and thank you again for your feedback.

Kind regards,
Slota Casino Representative
User name loyalty-level-2
My withdrawal is now being processed, and the complaint has been resolved. Thank you for prioritizing my case first thing and working toward a peaceful resolution. I appreciate your cooperation and the effort to settle this matter.
User name loyalty-level-2
I have proceeded with the minimum deposit using ETH and successfully submitted my $200 withdrawal request through the same method. I expect your payment team to prioritize and process this withdrawal first thing at the beginning of business hours. Given the delays I’ve already experienced, I trust this will now be handled as a priority without any further unnecessary waiting.

Slota Casino Complaint Stats

Resolved 2 / 2
Avg. Amount $463
Avg. Complaint Duration 5 days
Avg. Response Time 1 day

Slota Casino Complaints

See all complaints for this casino