So i hit the Bonus round at 0.40Eur stake on Mermaid's Diamond slot machine. When I tried to click on the chest which shows the number of free spins I get , the slot crashed ( will add the screenshot of slot crashing with bonus in the background at the end of this complain ). It stated , that my game progress will not be lost but it was.. When I reloaded the game , bonus was gone , like it has never happened. I immediately contacted Unibet support and today I got the following answer:
thank you for contacting Unibet.
Please note that the failed rounds you had,has now been cleared and bets were returned back.
Unibet Customer Support "
And I found out , that they gave me.. 0.60 Eur. When I hit the bonus on Mermaid's Diamond , on a 0.40Euro cents stake.
Is there anything that can be done? Please help me. I know these aren't high stakes but it's still money. I spent more than 60 cents to get the bonus and I'm certain that Mermaid's Diamond slot bonus would've given me more than 60 euro cents.
Best regards and thanks in advance ,
True Flip Casino