Complaint #1 Royal Reels Casino

Withdrawal pending for over 7 days

By Andrejroz1

1 year ago

Message on forum

I have been waiting over 7 days for my withdrawal of $1500. When I contact live chat they say that I need to be sent a KYC document from that department. It’s been 7 days and no email has been sent! Live chat reply with generic messages. I’ve withdrawn before from this casino and it has NEVER TAKEN this long. Max has been 2-3 days. My account is fully verified. I do not accept deposit bonuses, ever.

Disputed Casino Royal Reels Casino

Reason Delayed payment

Amount $1500

Discussion

AskGamblers

• Support Team

1 year ago

Dear Royal Reels Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.