Complaint #1 Royal Coala Casino

The casino keeps canceling my withdrawals I have a withdrawal of 500

By Roska91

6 months ago

Message on forum

The casino keeps canceling my requested withdrawals. I have requested €500. I deposited it to the casino using Skrill and Blik. I first submitted a withdrawal using Skrill, which was rejected, and I was told to use the bank account number method. Now the casino is rejecting the withdrawal request, explaining that I entered the wrong IBAN number, but it's 100% correct. I only want my own. My withdrawal is over €800. I can only report one withdrawal per day, no more than €500. This is the third or fourth time my withdrawal has been rejected. Please help.

Disputed Casino Royal Coala Casino

Reason Refund declined

Amount €800

Discussion

AskGamblers

• Support Team

6 months ago

Dear Royal Coala Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Royal Coala Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $933

Avg. Complaint Duration N/A

Avg. Response Time N/A