Rizk Casino - Refund seriously delayed, empty promises and no clear answers

Quick Update, Rizk Casino has updated me but still haven't received the money as of April 25th
Please keep the thread open until I get the money due to the fact the update is just explaining what happened but there is no further action to get the money to me in a reasonable time.

Thanks

Hi AskGamblers,

We have been in contact with the user over email last couple of days and hope that this matter has been resolved. Initial payment was rejected by the users bank since they did not accept payments in CAD. But we arranged a payment to the customers Skrill account on the 27th April and have provided the user with the proof of payment.

Kind Regards,
Alex - Customer Service Manager
Rizk

Dear @ashcash1985,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello All,

I would like to thank Rizk and Askgamblers.com team for the prompt response, the issue has been resolved and i received my money (- my wining) that was taken unfairly .. but I have received my deposit back after 25 days.

Thank you all and I appreciate the help

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.