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Missing 260 euro deposit


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By Azad J.
3 years ago

Hello askgamblers. I deposit 260 euro in this casino 4 august .

The money was taken from my bank account but never reach my casino account. The first days the status on the deposit was "pending" but now it is an error.

It's been 3 days since this complaint is up since i send them a screenshot of the transaction and 2 days since I got an email that they would contact the relevant department. But now, I still, haven't heard anything.

All I want is just an update about what went wrong and where my 260 euro, it's very frustrating.

I attached all evidence.

Disputed Casino Rigged Casino
Amount €260

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I recieved my 260 euro. This case can be closed. Thank you
User name loyalty-level-2
Just writing to keep it open. I be home tomorrow.
User name loyalty-level-2
I have a little update from them. They wrote that my deposit is now succesfully and i should have the money on my casino account.

Unfortiently im on vaciation and thats also why i cant join their website. But i will be home on tuesday, and let you know if the money reach the account and the case can be closed.

Rigged Casino Complaint Stats

Resolved 1 / 1
Avg. Amount $264
Avg. Complaint Duration 9 days
Avg. Response Time 4 days