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Raging Bull Casino - Stalling payment for over 12 days

RESOLVED
fb_10153897702297801 Netherlands
Posted on February 11, 2016.

hello
here is the deal
i m playing raging bull casino since september, i have made succesful withdraw with ecopayz(in 2day just like its suppose to be) until january... suddenly they start delaying me, my payouts not even under review. it is requested all time. if i ask live chat they say in the beggening its because festive season, it continue about weeks they pay me nothing. after that they say next week all the time , we will mail you but they dont, it has been 12 days my last requested , i m still waiting for payment.. i m sending some picture of it. king regards.

Posted on February 11, 2016.

Hello zulkarneyn,

I apologise for the delay in payment. There has been troubles with our eco-payz system through our admin console, I have now logged into our eco-payz back office and submitted payment to you.

Best regards,

Dean

fb_10153897702297801 Netherlands
Posted on February 12, 2016.

hello
i must say wow
that was quick and easy...
thanks so much.
problem like this shaking my thurst for gambling site
but finally we reached solution i hope it wont repeat
king regards.

Posted on February 12, 2016.

Hi fb_101­538­977­022­97801,

I am glad to hear that your query was resolved. Our sincere apologies for the inconvenience. I was advised that the delay was caused due to a technical error with the 3rd party system which we use. However, Dean "Legend" found a fix and was able to get the payment through.

Moving forward I can assure you that there will NOT be any further delays with your withdrawals - you have our word!

Best Regards
Jason

AskGamblers
Posted on February 12, 2016.

Based on player's last comment, we consider this case as resolved and it is now officially closed.

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