Requested payout 3 months ago, but never got paid, my request was denied for no reason
Requested a payout in December but was declined because I hadnt sent all of my verification stuff yet. So I send all of my documents in, then try again to withdraw. The request stayed as pending for nearly two months, then was declined without any explanation. When I contacted customer service for a reason, they said because I had two accounts open at the casino, which is an absolute lie. I explained that to the rep, and she never responded again. Safe to say I won't be using this casino again. Sent my verification documents in multiple times, and never got an answer to why it was pending for 2 months.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.