Complaint #18 Raging Bull Casino

Requested payout 3 months ago, but never got paid, my request was denied for no reason

By scw174

10 years ago

Message on forum

Requested a payout in December but was declined because I hadnt sent all of my verification stuff yet. So I send all of my documents in, then try again to withdraw. The request stayed as pending for nearly two months, then was declined without any explanation. When I contacted customer service for a reason, they said because I had two accounts open at the casino, which is an absolute lie. I explained that to the rep, and she never responded again. Safe to say I won't be using this casino again. Sent my verification documents in multiple times, and never got an answer to why it was pending for 2 months.

Disputed Casino Raging Bull Casino

Reason Declined payment

Discussion

scw174

• United States

10 years ago

Still nothing.

Raging Bull Casino

• Representative

10 years ago

Hi scw174,

I can assure you that it was processed on Friday. Please bear in mind that it was a weekend and a banking holiday yesterday, so there would a slight delay. But you have my word that it was paid accordingly!

Best Regards
Jason

scw174

• United States

10 years ago

Still nothing..

scw174

• United States

10 years ago

Received an email from banking stating my payout has been authorized last night, but the status is still "in process". I'm not sure how long it's supposed to take to actually receive the payout.

Raging Bull Casino Complaint Stats

Resolved 586 / 638

Avg. Amount $2,586

Avg. Complaint Duration 14 days

Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino

23 days and still no payout

I requested a withdrawal of 2294.00 on 5/30/26.

It was finally approved on 6/09/26, and per their timeframe for withdrawals, today is the 10th business day, and I still haven't received it.

Customer service can't get it together with the first one telling me I would get it on the 12th, the next two said today, and the one today says, " Well, today is still the 10th day, so come back and ask tomorrow.

I was denied a supervisor when I asked for one because, according to her, they can't do any more than she can, so it wasn't necessary.

I just need my money!!

81h left

$2,294

Raging Bull casino redundancydelay tactics

I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.

94h left

$1,999

Have not been able to withdraw funds since February

Hello. I initially signed up for this casino using a bonus they were using to match my deposit of $50. Using this deposit, I hit a significant bonus and after reading the withdrawal requirements, I played through the bonus as required. This was back in February, and after several attempts to withdraw the money they have all been unsuccessful citing that my bank account cannot be used for this. I tried another bank account and that was also denied. I have submitted the requested paperwork several times such as statements, proof of address etc. On the last withdrawal attempt, they made me wait over a month just to end up saying I would be unable to withdraw the funds. Please assist and thank you in advance.