Mark all as read

Settings

Notifications
Casino Complaints

Refusal to complete wire transfer of winnings


user_avatar
By jerome0
8 years ago
I met every single requirement to receive my winnings, including playthrough and bonus terms. I requested a wire, it was approved, and was NEVER COMPLETED. $200. I entered into a chat with customer service, and after giving me a runaround, changing their answer several times, they began making fun of me and my frustration, accusing me of being fraudulent and continuing to offer services (ridiculous services I knew they could not offer) and never delivering on them. I am STILL waiting on the approved transfer AFTER giving them my banking information. I have had no other response from the casino despite several and numerous emails and complaints to the casino management. Please advise.
Disputed Casino Raging Bull Casino
Amount $200

Discussion

User name
AskGamblers Complaints Team have been provided with sufficient information and reasonable grounds in regards of this complaint to confirm the fact that Raging Bull Casino acted in full compliance with their Terms & Conditions. Player created at least 10 different accounts, and by that act violated Raging Bull Casino terms #5 & #7:

"5. All players may only have one active account.
...
7. Players are allowed only one active account per household, computer, IP address or business address."

And since AskGamblers Casino Complaints Service is designed and meant to help honest players with real troubles, it is now obvious this is not the case with this particular issue. AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took the decision to reject this complaint and moreover, to ban the player from using our services in the future.

The complaint is now officially closed.
User name
AskGamblers Complaints Team have been provided with sufficient information and reasonable grounds in regards of this complaint to confirm the fact that Raging Bull Casino acted in full compliance with their Terms & Conditions. Player created at least 10 different accounts, and by that act violated Raging Bull Casino terms #5 & #7:
5. All players may only have one active account.
...
7. Players are allowed only one active account per household, computer, IP address or business address.

And since AskGamblers Casino Complaints Service is designed and meant to help honest players with real troubles, it is now obvious this is not the case with this particular issue. AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took the decision to reject this complaint and moreover, to ban the player from using our services in the future.

The complaint is now officially closed.
User name
Hi Jerome--

I've checked into your account and I can tell you straight off that there will be no withdrawal to be paid.

Doing a quick check, I can see there are at least TEN accounts you've opened--this is strictly against casino policy.

https:­//w­ww.r­ag­ing­bul­lca­sin­o.c­om/­ter­ms.php

"All players may only have one active account."

As a result, all of your accounts, obviously have been closed.

I have forwarded proof of this to AskGamblers management.

Tawni

Raging Bull Casino Complaint Stats

Resolved 588 / 640
Avg. Amount $2,584
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Status solved Resolved
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Status unsolved Unresolved
$12,500