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Raging Bull Casino - Refusal to complete wire transfer of winnings

REJECTED
Inactive user
posted on May 21, 2018.

I met every single requirement to receive my winnings, including playthrough and bonus terms. I requested a wire, it was approved, and was NEVER COMPLETED. $200. I entered into a chat with customer service, and after giving me a runaround, changing their answer several times, they began making fun of me and my frustration, accusing me of being fraudulent and continuing to offer services (ridiculous services I knew they could not offer) and never delivering on them. I am STILL waiting on the approved transfer AFTER giving them my banking information. I have had no other response from the casino despite several and numerous emails and complaints to the casino management. Please advise.

posted on May 25, 2018.

Hi Jerome--

I've checked into your account and I can tell you straight off that there will be no withdrawal to be paid.

Doing a quick check, I can see there are at least TEN accounts you've opened--this is strictly against casino policy.

https:­//w­ww.r­ag­ing­bul­lca­sin­o.c­om/­ter­ms.php

"All players may only have one active account."

As a result, all of your accounts, obviously have been closed.

I have forwarded proof of this to AskGamblers management.

Tawni

AskGamblers
posted on May 25, 2018.

AskGamblers Complaints Team have been provided with sufficient information and reasonable grounds in regards of this complaint to confirm the fact that Raging Bull Casino acted in full compliance with their Terms & Conditions. Player created at least 10 different accounts, and by that act violated Raging Bull Casino terms #5 & #7:

5. All players may only have one active account.
...
7. Players are allowed only one active account per household, computer, IP address or business address.

And since AskGamblers Casino Complaints Service is designed and meant to help honest players with real troubles, it is now obvious this is not the case with this particular issue. AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took the decision to reject this complaint and moreover, to ban the player from using our services in the future.

The complaint is now officially closed.

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