8 years ago
Dear Askgamblers,
I have the following pending withdrawal request :
26/02/2018 DF-BankWire Withdrawal -€1,217.00
Via live chat, they told me they should be approved soon, but I did not receive any information about my payments.
Please Askgamblers, help me to receive the payment.
Thanks in advance.
I have the following pending withdrawal request :
26/02/2018 DF-BankWire Withdrawal -€1,217.00
Via live chat, they told me they should be approved soon, but I did not receive any information about my payments.
Please Askgamblers, help me to receive the payment.
Thanks in advance.
AskGamblers
8 years ago
• Support Team
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
zuzzica
8 years ago
• 4 reviews
Dear Tawni, thanks.
AskGamblers, thanks - you can mark the complaint as resolved.
Best regards
AskGamblers, thanks - you can mark the complaint as resolved.
Best regards
Raging Bull Casino
8 years ago
• Representative
Hi Zuzzica--
As promised, your payment was issued to your Neteller account, earlier this morning: 3/12 Paid $592 for transaction #34909673.
As you can see, there was a shortfall with this, as you used a coupon (3/12 removed JUNGLEWINNER (3 of 9999)(30 free spins) $625.00). As you know, all bonuses are non-withdrawable and as such, removed from your total withdrawal amount.
All the best,
Tawni
As promised, your payment was issued to your Neteller account, earlier this morning: 3/12 Paid $592 for transaction #34909673.
As you can see, there was a shortfall with this, as you used a coupon (3/12 removed JUNGLEWINNER (3 of 9999)(30 free spins) $625.00). As you know, all bonuses are non-withdrawable and as such, removed from your total withdrawal amount.
All the best,
Tawni
Raging Bull Casino
8 years ago
• Representative
Hi Zuzzica--
I've just checked on your account and I've put in the request for your withdrawal to be paid--I would expect this to be sorted for you, later today or tomorrow. As soon as I have confirmation this has been done, I'll be back to let you know. ;-)
Take care,
Tawni
I've just checked on your account and I've put in the request for your withdrawal to be paid--I would expect this to be sorted for you, later today or tomorrow. As soon as I have confirmation this has been done, I'll be back to let you know. ;-)
Take care,
Tawni
Raging Bull Casino Complaint Stats
Resolved
586 / 638
Avg. Amount
$2,586
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
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