Stalling $1000 withdrawal for ages
Hi, I have been playing Raging Bull for about a year now and this is the first time I have requested a withdrawl. I am having some trouble and hoping someone can help me.
On 10/5/17 I requested the withdrawl of $1000 and it said it was approved. I waited and saw nothing in my bank after 2.5 weeks so went to live chat and was told I need to update my documents. I did that and got an email from Marco saying the documents have been uploaded and are all complete.
I responded asking if that means my withdrawl is coming and got no reply. I emailed again and still nothing. Everytime I go to the live chat they say the same thing 'it's been sent to the processors and then it will be sent to you once they are done' but when I ask how long roughly, they end the chat. This has happened 3 times now over the last week and it's getting scary. I just want to know my withdrawl is coming or at least know what's happening?
It's now been 37 days since the withdrawl was approved and I would love to know where my money is.
Kind Regards, Leanne
On 10/5/17 I requested the withdrawl of $1000 and it said it was approved. I waited and saw nothing in my bank after 2.5 weeks so went to live chat and was told I need to update my documents. I did that and got an email from Marco saying the documents have been uploaded and are all complete.
I responded asking if that means my withdrawl is coming and got no reply. I emailed again and still nothing. Everytime I go to the live chat they say the same thing 'it's been sent to the processors and then it will be sent to you once they are done' but when I ask how long roughly, they end the chat. This has happened 3 times now over the last week and it's getting scary. I just want to know my withdrawl is coming or at least know what's happening?
It's now been 37 days since the withdrawl was approved and I would love to know where my money is.
Kind Regards, Leanne
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.