Hi, I have been playing Raging Bull for about a year now and this is the first time I have requested a withdrawl. I am having some trouble and hoping someone can help me.
On 10/5/17 I requested the withdrawl of $1000 and it said it was approved. I waited and saw nothing in my bank after 2.5 weeks so went to live chat and was told I need to update my documents. I did that and got an email from Marco saying the documents have been uploaded and are all complete.
I responded asking if that means my withdrawl is coming and got no reply. I emailed again and still nothing. Everytime I go to the live chat they say the same thing 'it's been sent to the processors and then it will be sent to you once they are done' but when I ask how long roughly, they end the chat. This has happened 3 times now over the last week and it's getting scary. I just want to know my withdrawl is coming or at least know what's happening?
It's now been 37 days since the withdrawl was approved and I would love to know where my money is.
Kind Regards, Leanne