Withdrawal winning never paid

I have not received my winnings of 1,800.

It all started with I needed to have a up to date id to withdraw my winnings, so I sent in my up to date drivers license. It got approved.

I was told from a agent to use bitcoin to receive my winning faster than a wire transfer, so I opened a bitcoin account and sent over all my information on 12/11/2023, only to be told that I couldn’t use bitcoin because I hadn’t made a deposit from that account. So I cancelled out that withdrawal and did a wire transfer that was submitted on December 19, 2023 request #7330572. I sent over all my information that was asked for.

I submitted and got a email stating that my withdrawal request was successful. I waited days but never heard anything, so I reached out and spoke with a agent only for them to tell me that I needed to cancel my withdrawal once again because I tried using bitcoin again, which is not true. I have proof of screenshots that I didn’t use bitcoin again. And I also have screenshots of conversation with agent explaining that I used wire transfer, so he still said I needed to cancel out withdrawal and send all my information to this email address paymen­ts@­cas­ino­sup­por­tce­nte­rs.com so I could get my winnings faster.

So, I sent all this information that I sent to the wire transfer to this email address! This is all frustrating I just want my money.

I thought I would have my money by now. I’ve been going back and forth since November and it’s been a issue every since.

I’ve read all the reviews about this site and if I knew what I did then I would have never spent my money to play and I’ve made many deposit and had enjoy playing on this site until all of this happen! I just want to get my winnings.