Withdrawal request stall tactics
Made a withdrawal request for $2500 on the 30/06/2020.
Followed up with live chat support on the 9th of July and was told it was only the 6th day, and was told to follow up again the following day.
Followed up again as instructed on 10th of July (Day 7) and was told by the customer service agent that I needed to reverify my banking details every 30 days. Was also told I would need to wait another 5 days before they approve my request.
I have attached the chat transcript along with a screenshot of the email from Raging Bull stating I have verified all my documents and I am now able to make Withdrawals.
Followed up with live chat support on the 9th of July and was told it was only the 6th day, and was told to follow up again the following day.
Followed up again as instructed on 10th of July (Day 7) and was told by the customer service agent that I needed to reverify my banking details every 30 days. Was also told I would need to wait another 5 days before they approve my request.
I have attached the chat transcript along with a screenshot of the email from Raging Bull stating I have verified all my documents and I am now able to make Withdrawals.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.