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Raging Bull Casino - Withdrawal request not within time frame

RESOLVED
Complaint Info
Disputed casino Raging Bull Casino
Reason Delayed payment
Amount $ 1225
issy82549 Pennsylvania
Posted on October 23, 2020

I requested a withdrawal in the amount of $1500 on October 7, 2020. The website states will be approved within 7 business days we are now pass that point their representatives on live chat have stated the same thing and my documents are all in order etc so no reason for not being approved. I should be close to the time of receiving my money yet it hasn't moved from the first stage and no one can tell me why. I decided to give this casino another shot after having problems with my last withdrawal request and had to file a complaint. I thought maybe second time around would be different. Obviously I was wrong and here we are again!!

Posted on October 24, 2020

Hi Melissa--

I'm not certain why you opened a complaint as you had already contacted me by email...

In any event, I'm happy to tell you that your withdrawal was paid to your wallet, yesterday (before this complaint was published):

10/23 PAID $1225 + no Service Fee Bitcoin for transaction #83038637.

I wish you all the best,

Tawni

AskGamblers
Posted on October 24, 2020

Dear @issy82549,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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