Complaint #928 Raging Bull Casino

Way overdue withdrawal

By hiddengemz

4 years ago

I had two withdrawals from November 4th and 5th. After contacting them multiple times they finally paid 1 of them by December 23, 2021. The second Withdrawl I had canceled on December 9th to see if coindraw would pop up as an option to get paid but it didn't so I put a request for withdrawal back in and it has yet to be paid.

I have contacted them multiple times and I keep asking to speak with a VIP host/manager and they keep telling me that I don't have a host assigned to me based on my account activity or lack thereof and once I start depositing and playing more then the system will assign me a host and then they will contact me.

At this point, the customer service chat person tells me that they will send a message to the relevant department and check back in 3 to 7 days to follow up. I have tried to ask for a specific person who seemed to get my last withdrawal escalated and there is always a different reason why I can't talk to that person.

This withdrawal is 1100 and the last one was 1600 and they didn't approve them at the same time because it would be over the weekly limit of what they will payout. When I ask why is it taking so long especially because I requested crypto payout they tell me that they are behind in processing. I have tried to email them and there was never a response.

Disputed Casino Raging Bull Casino

Reason Delayed payment

Amount $1100

Discussion

AskGamblers

• Support Team

4 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

hiddengemz

4 years ago

I am very glad to be writing this because i have finally been paid by raging bull. I was starting to lose hope because it took longer then i had thought that it would but better late then never. So I would like to thank all parties involved in this process. If you are reading this and trying to decide if this is the route to go to get your issue solved i highly reccomend this site and their processes. Its way better then trying to talk to casinos customer service who don't really know whats going on or the right answer in most cases. Which its not even their fault but it doesn't make things less stressful. Thanks again askgamblers.

hiddengemz

4 years ago

Today i had checked to see if i had been contacted back yet and i also logged onto my account on casino's website to see if there was any changes with my account. There wasn't any changes and no new contact yet. I do believe that the withdrawl dept doesnt work the weekends. With not much time left on my complaint I don't want the time to run out and it close over the weekend specially since i have already asked to reopen it once. Is there anything else that I can do on my end to help get this resolved or to keep it open through the weekend in hopes of getting it resolved? Thank you again for your time

hiddengemz

4 years ago

Here are screenshots confirming my info just in case its needed.

Raging Bull Casino Complaint Stats

Resolved 588 / 639

Avg. Amount $2,569

Avg. Complaint Duration 14 days

Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino

23 days and still no payout

I requested a withdrawal of 2294.00 on 5/30/26.

It was finally approved on 6/09/26, and per their timeframe for withdrawals, today is the 10th business day, and I still haven't received it.

Customer service can't get it together with the first one telling me I would get it on the 12th, the next two said today, and the one today says, " Well, today is still the 10th day, so come back and ask tomorrow.

I was denied a supervisor when I asked for one because, according to her, they can't do any more than she can, so it wasn't necessary.

I just need my money!!

Resolved

$2,294

Raging Bull casino redundancydelay tactics

I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.

Resolved

$1,999

Have not been able to withdraw funds since February

Hello. I initially signed up for this casino using a bonus they were using to match my deposit of $50. Using this deposit, I hit a significant bonus and after reading the withdrawal requirements, I played through the bonus as required. This was back in February, and after several attempts to withdraw the money they have all been unsuccessful citing that my bank account cannot be used for this. I tried another bank account and that was also denied. I have submitted the requested paperwork several times such as statements, proof of address etc. On the last withdrawal attempt, they made me wait over a month just to end up saying I would be unable to withdraw the funds. Please assist and thank you in advance.

Resolved

$3,772

Cant find a way to withdraw the winning money

Please help me, I have verify everything including ID and Card payment, all approved and passed but when trying to wd I was being back and fourth with suppport telling me to canceled then try other way but then they said they cannot sending it to my bank. Now I want them to just simply sending it thru bitcoins for me as I would be using it for depositing from now on

Resolved

$2,500

Withdrawal delayed since April 20th

Withdrawal took month, and I still haven't received it

They wouldn't let me withdraw, but they canceled it 6 times, made me do my verification 3 times.

Almost the worst casino I've played on.

They try to just scam u outta ur winnings, hoping ur play through them.

They take ur money so easily, but dont wanna pay. Just really endless, you don't care, wait months.'