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Waiting my payout forever


I’ve downloaded casino to try it, this casino had the best offers, so i tried, I luckily won, After all playthrow i had 1600$ left.
I took the money and i sent all tge paper same night, nobody contacted me or anything after few days I found out that money are back in casino account. I asked them they said they will send 1410$ As soon as they get my email. (1410$ is ok cuz they mentioned that they take the bonus back.)
I send them again and I approached girl on casino live. She said that money will be sent soon. But nothing, after 10 other conversations with other tellers, one of them told me i have to send another email.. with account and other thing. I did, they told me 5 days it takes to update, again nothing then I messaged again and again. And today one of the employee told me that u i have to send email again. With my info. So i’ve been waiting almost month, and it seems like it never gonna end. Every employee says something else, one need extra paper work, one keep saying we will semd it soon. They copy and pase the same message with apologies and other staff being too busy and work extra hours... the way they treat players is unbelievable...
And even more that government still let this companies make a business.
Disputed Casino Raging Bull Casino
Amount $1410

Discussion

User name

Dear @Mandarinka14,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

User name
Hi Jana--

You'll be pleased to know that your withdrawal was sent off to our processor, last week: 1/16 Paid $1410 + no fees for transaction #26724898. I would expect you'll find the funds in your account in the next day or so (if not already).

Again, I apologize for all the frustration you've had with this...

All the best,

Tawni
User name

Dear Raging Bull Casino,

Please let us know if there's some update regarding this case.

User name loyalty-level-2
Well i am not that confused anymore. I can see that every person who works for you says something else. When i ask why u need a stamp or if there is another way, they stop replying so i am waiting for reply 10-20 min and they just log or they log out immediately.
U let me play, u let me deposit money, u should let me to take them out.
This is not fair.
There is little no way why u need a stamp. Nobody needs it. U just saw i have new passport so i feel like u just use it as another excuse
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Raging Bull Casino Complaint Stats

Resolved 593 / 645
Avg. Amount $2,633
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 562 out of 607 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.

Raging Bull Casino Complaints

See all complaints for this casino
Misconduct Unlawful Withholding of Winnings
I submitted a legitimate withdrawal request for $1,000.00 USD on my fully verified account (Account ID: 155905469) at Raging Bull Slots.
All Know Your Customer (KYC) documentation was submitted, reviewed, and approved.
All associated wagering requirements, playthroughs, and max cashout terms have been satisfied in full.
No terms or conditions were violated.
Upon an initial withdrawal request, the support staff immediately started mislabeling my withdrawal as a wire transfer and mislabeling my winnings as a result of a coupon and not the actual bitcoin deposit I made from Cash App. They used their mislabeling as it excuse to both delay the process, ask for unnecessary personal information, and to dock my winnings/withdrawal by 80%.
And they went as far as to manipulate the transaction history from the backend of their site.

Despite satisfying all conditions, the operator has stalled payment indefinitely. Customer support provides no actionable explanation, relying instead on endless boilerplate scripts regarding "processing delays."
Direct formal communications sent to ⁠[email protected]⁠, parent company ⁠Primrose Media Limited⁠, and the licensing regulatory inbox have yielded zero resolution or execution of payment.
The last correspondence I received is an email saying my withdrawal is on the way on 9/21 and have ignored every email I’ve sent asking for an update/explanation. In most recently, Dave deactivated my account where I can’t even access the site or support by any other means other than email that’s been ignored.
I am requesting that this abomination of a platform be held accountable for their bad faith behavior and misconduct.
Chart Pointer
12h left
$1,000
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Status solved Resolved
$500