Waiting my payout forever
I’ve downloaded casino to try it, this casino had the best offers, so i tried, I luckily won, After all playthrow i had 1600$ left.
I took the money and i sent all tge paper same night, nobody contacted me or anything after few days I found out that money are back in casino account. I asked them they said they will send 1410$ As soon as they get my email. (1410$ is ok cuz they mentioned that they take the bonus back.)
I send them again and I approached girl on casino live. She said that money will be sent soon. But nothing, after 10 other conversations with other tellers, one of them told me i have to send another email.. with account and other thing. I did, they told me 5 days it takes to update, again nothing then I messaged again and again. And today one of the employee told me that u i have to send email again. With my info. So i’ve been waiting almost month, and it seems like it never gonna end. Every employee says something else, one need extra paper work, one keep saying we will semd it soon. They copy and pase the same message with apologies and other staff being too busy and work extra hours... the way they treat players is unbelievable...
And even more that government still let this companies make a business.
I took the money and i sent all tge paper same night, nobody contacted me or anything after few days I found out that money are back in casino account. I asked them they said they will send 1410$ As soon as they get my email. (1410$ is ok cuz they mentioned that they take the bonus back.)
I send them again and I approached girl on casino live. She said that money will be sent soon. But nothing, after 10 other conversations with other tellers, one of them told me i have to send another email.. with account and other thing. I did, they told me 5 days it takes to update, again nothing then I messaged again and again. And today one of the employee told me that u i have to send email again. With my info. So i’ve been waiting almost month, and it seems like it never gonna end. Every employee says something else, one need extra paper work, one keep saying we will semd it soon. They copy and pase the same message with apologies and other staff being too busy and work extra hours... the way they treat players is unbelievable...
And even more that government still let this companies make a business.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.