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Verified approved and still no funds or explanation why they are not paying me


2 years ago

Account verified, bitcoin address verified, withdrawal approved still no funds or explanation why they are not being sent. They owe me 1966 dollars. I asked for a withdrawal on November 18th, it's supposed to take 5 business days, but it took longer and I had to bring it to their attention. Finally on Dec 1 I was approved for my withdrawal and I had to wait 7 to 10 business days for that. Conveniently everything happens to fall when the weekend is present. So that gives them additional days to delay your refund withdrawal or excuses since weekends don't count with them. During this ten day waiting period which is actually 3 weeks in real time. I have been messaging them everyday checking in and making sure everything was in order. I was even promised that this would not happen to me where I was going to be escalating the problem, he reassured me that my funds would be sent as promised. I have the messages to prove that as I took screenshots everyday of our conversations. I had a bad feeling after reading reviews about them on this website and I knew that my withdrawal was not going to happen. The representative couldn't tell me why my funds weren't being sent he just told me to wait 24 hours and see what my account tells me. He didn't give me any ticket number for the complaint and he even told me my Bitcoin address matched the last four digits they had on file. So why are you not sending my funds I asked? He had no answer for me. They owe me 1966 dollars and I'm beyond upset. They had no problem taking my Bitcoin money. They even claim to have faster withdrawals through this method but when I asked them why they said that but it's not true they said they are working on getting faster withdrawals to be patient? Are you kidding me? How patient do you want a person to be? A month is a long time to wait for a withdrawal when you win. I hope I get my money before Christmas but I'm not holding my breath! < offensive content removed > Please help me recover these funds.........thank you

Disputed Casino Raging Bull Casino
Amount $1966

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Happy to report I was paid tonite! I don't know how I can thank you enough ask gamblers. You are really here for the people! As for me,....I'm never visiting the raging bull again. I'm thankful I got paid, but never will I venture out in those waters again! Thanks again for being the voice for us!!!!
User name loyalty-level-2
I received a reply from raging bull stating they are going to review my account and to wait 5-7 business days after I get reviewed then my funds will be sent???? Excuse me? I already went through this long process and was approved and told my funds were to be sent to me on the 15 th of December? Now your telling me I have to go through another process and wait another 2 weeks ? I wanted to use this money for my families Christmas! This is not right!!!!!!
User name

Dear Raging Bull Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Raging Bull Casino Complaint Stats

Resolved 593 / 645
Avg. Amount $2,633
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 562 out of 607 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.

Raging Bull Casino Complaints

See all complaints for this casino
Misconduct Unlawful Withholding of Winnings
I submitted a legitimate withdrawal request for $1,000.00 USD on my fully verified account (Account ID: 155905469) at Raging Bull Slots.
All Know Your Customer (KYC) documentation was submitted, reviewed, and approved.
All associated wagering requirements, playthroughs, and max cashout terms have been satisfied in full.
No terms or conditions were violated.
Upon an initial withdrawal request, the support staff immediately started mislabeling my withdrawal as a wire transfer and mislabeling my winnings as a result of a coupon and not the actual bitcoin deposit I made from Cash App. They used their mislabeling as it excuse to both delay the process, ask for unnecessary personal information, and to dock my winnings/withdrawal by 80%.
And they went as far as to manipulate the transaction history from the backend of their site.

Despite satisfying all conditions, the operator has stalled payment indefinitely. Customer support provides no actionable explanation, relying instead on endless boilerplate scripts regarding "processing delays."
Direct formal communications sent to ⁠[email protected]⁠, parent company ⁠Primrose Media Limited⁠, and the licensing regulatory inbox have yielded zero resolution or execution of payment.
The last correspondence I received is an email saying my withdrawal is on the way on 9/21 and have ignored every email I’ve sent asking for an update/explanation. In most recently, Dave deactivated my account where I can’t even access the site or support by any other means other than email that’s been ignored.
I am requesting that this abomination of a platform be held accountable for their bad faith behavior and misconduct.
Chart Pointer
43h left
$1,000
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Status solved Resolved
$500