Mark all as read

Settings

Notifications
Casino Complaints

$550 nor received yet


user_avatar badge
By sherin
6 years ago
Message on forum

I withdraw-ed $550 on the 6th of Aug 2019 and i was given express method as i was new customer. I have not received any notification or emails regarding my withdrawal. I was waiting and waiting and finally after 2 weeks i chat and then they telling me send all verification docs. So i did sent everything as requested but still no progress. I've chat number of times and get different stories or excuses.

I am not happy at all with Raging Bull Casino, they are < content removed > by the looks of it.


Customer chat are not helpful at all, they just putting everything on finance but i guess that why they there for to resolve issues not putting their hands up and say its not my department or i cant help. Pathetic service!!

Disputed Casino Raging Bull Casino

Discussion

User name

AskGamblers Complaints Team has been provided with enough information and evidence on behalf Raging Bull Casino management in regards of this complaint to confirm and justify the casino actions.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.

User name loyalty-level-2
My inbox is empty
Nothing in there
User name
Hi AskGamblers--

You'll find the evidence in your inbox.

Please let me know if you need anything further.

Tawni
User name loyalty-level-2
Thanks AskGamblers team, you guys are so efficient doing your job. Thank so much for chasing up this mess for me.

I honestly don't know what they talking about : fraud department found'. Well in this case they should investigate on their account for not doing any pay outs now that's fraud to me.

Looking forward for some concrete evidence from them if any.

Thanks

Raging Bull Casino Complaint Stats

Resolved 586 / 638
Avg. Amount $2,586
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Chart Pointer
75h left
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Status unsolved Unresolved
$12,500