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Raging Bull Casino - $2,450 wire transfer delayed

RESOLVED
Complaint Info
Disputed casino Raging Bull Casino
Reason Delayed payment
Amount $ 2470
Posted on October 11, 2019

I have been waiting from 12th september for my wire transfer. I was assured it would reach my account within 10-15 business days. I have been back and forth with support team getting different answers and levels of help every time. Ive now had to send proof off that the funds have not been received in my account and cant be told how long this will take. I just want my money. I feel like I've been scammed

AskGamblers
Posted on October 15, 2019

AskGamblers Complaints Team has been informed that Raging Bull Casino representative might not be able to respond to ongoing complaints until Thursday, 17th of October, therefore the time frame is being extended with another 96 hours.

Posted on October 19, 2019

Hi Reon--

I apologize for the frustration you've been having with this.

I've checked on your account and I see your wire was already processed (10/10 Paid AUD $2450 + AUD $20 Service fees for transaction #41607401). According to the notes, the wire was completed on the 16th, so I would expect the funds will reach your account, Monday or Tuesday (if not already).

I wish you all the best,

Tawni

AskGamblers
Posted on October 22, 2019

Dear @Raypon14,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

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