Unreasonable amount of time to pay out
I won 6000, and withdrew 2 x 2500 and 1 x 1000. I played out the 1000 leaving 2 x 2500 on the 29th June 2018.
I was advised that I would only revive 1797.00 of each 2500 due to bonuses even though I played til it stated the fulll amount was withdrawable. I’ve resolved this and the casino has agreed to refund one of the 700 plus payments , but I’m yet to see it and it’s been done as a withdrawal. It also says rejected to the entire 5000 in my account when I look at the status.
I was advised that I would only revive 1797.00 of each 2500 due to bonuses even though I played til it stated the fulll amount was withdrawable. I’ve resolved this and the casino has agreed to refund one of the 700 plus payments , but I’m yet to see it and it’s been done as a withdrawal. It also says rejected to the entire 5000 in my account when I look at the status.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.