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Raging Bull Casino - Unpaid withdrawal and suspending my account without any explanations or notice

REJECTED
Complaint Info
Disputed casino Raging Bull Casino
Reason Declined payment
Amount $ 2000
Inactive user
Posted on July 14, 2020

Raging Bull Casino suspended my account without any information after I was trying to widthraw $2000 of my winnings. I have deposited and lost a lot more to this casino and to do me like this is even harder to take. Please help I have screenshots most of all my activities in the casino such as receipts to my email on every deposits, recorded conversations to agents after I felt that they are giving me a run arround, screenshots of my widthrawal and among other things.

Posted on July 18, 2020

Hi Rolan--

The reason your account has been blocked is because our Fraud Team has found multiple accounts with Raging Bull (7, to be exact). This is strictly prohibited as is written in our terms and conditions:

General Terms & Conditions for Membership

5. Only one real account per Player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be cancelled.

12. The Casino reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation may be credited to you, however, the Casino reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your casino account in any circumstances including:
a. If there is evidence to suggest that you have more than one active account for the Casino;

Your winnings have been voided and your deposits have been sent for refund. Please know that refunds can take up to a few months to be received, due to third party processing.

I'll be sending the necessary evidence to AskGamblers management as proof what I've stated is accurate.

Tawni

AskGamblers
Posted on July 20, 2020

Dear all,

Following a careful review of valid information and proof presented by Raging Bull Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

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