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Raging Bull Casino - Slow To Pay


To whom it may concern
My name is Andrew from Australia I started playing with Raging Bull casino after Ruby Fortune is no longer available to play in Australia. So I'm the 10th of October 2017 I did 4 $30 deposits with a bonus no rules. So this meant no no limit or playthroughs applied to the bonus. Which is all fine it's saying that my all my money is available to withdraw. On the 10th of October 2017 I made two request of withdrawal for $2500 each, then I read it a limit of $2500 per week. So I emailed the casino with no reply as of yet I have tried calling the 1-800 number which is a free number but goes straight to a answering machine every time. The online chat I have been cut off three times in a row so with all this alarm bells started to ring. I currently have Au$80000 in my account and the $5000 which was requested. So all that I'm asking for is to paid a timely manner as outlined in your terms and conditions.
Regards Andrew
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Disputed Casino Raging Bull Casino
Amount $5000

Discussion

User name

Dear @oneforme,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

User name
Hi Andrew--

I believe from your email that you've received your payments. Can you please confirm?

Thanks,

Tawni
User name

AskGamblers Complaints Team have just extended the response time frame with another 96 hours hoping that Raging Bull Casino management will soon jump in with an update on this complaint.

User name loyalty-level-2
Hi Tawni
I just logged in to check if Raging Bull had up dated my withdraw page and its still saying withdrawal denied x 2. So apart from your word I have nothing from Raging Bull casino still about this withdrawal haven't even acknowledged it. Its Monday afternoon here and still no money. My bank said normally 2 to 3 working days and its there. I'm having withdrawal problems myself because my wife just put the foot down and said no more gambling until she sees actual winnings lol.

Raging Bull Casino Complaint Stats

Resolved 586 / 638
Avg. Amount $2,586
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaints

See all complaints for this casino
Raging Bull casino redundancydelay tactics
I have one and been paid by this Casino in the past and also been denied. I stopped playing there because the runaround they gave you but they kept messaging me and claiming that they’ve changed their policies and they’re fast now blah blah blah anyhow so I’ve deposited a few times and I won going on. I think 67 days now and I’ve heard nothing from them and I know that first thing they’re gonna say is all we need to verify well they already have my information. Nothing has changed my address. My drivers license is all the same as it was six months ago when they paid me for a winning and also I’m not sure why, but my account was under my first and last name but now it’s and letters, which seems odd. I deposited it with liitecoin cryptocurrency through my Coinbase wallet. When making the deposit it told me to choose light coin because it would make withdrawing fast easy and seamless, but when I went to withdraw, the light coin option was not available so I had to choose bitcoin which since suspect they’re always trying to pull something at this Casino tactics redundancy and frates annoying especially because I stopped playing there and they pulled me back in and then I won and now they’re doing the same thing I attached my withdraw request and the only correspondence regarding my withdrawal which sent automatically and instantly once you request a cash out. I’ve messaged live chat and they say it’s been received but can’t tell me anything more.
Chart Pointer
74h left
$1,999
Approved Withdrawals Reversed Delayed And Not Paid Since March
I have been attempting to resolve withdrawal issues with Raging Bull Casino since March 2.

At this time, I have approximately 12500 in pending and unpaid withdrawals on my account, many of which have been sitting since March and April without being processed.

A withdrawal of 2500 was approved and split into two payments of 1250. One portion of this withdrawal is no longer visible or has been removed from my account.

In addition, a previous withdrawal was reduced significantly due to applied deductions. However, the remaining payments have not been processed consistently and have been delayed multiple times.

Several withdrawals have been delayed repeatedly, in some cases four or more times, without clear explanation or updated timelines.

I also have multiple other withdrawals that remain delayed with no clear processing schedule.

I have made repeated attempts to contact support through chat, email, and other channels and have been ignored or provided with no meaningful response.

My concerns are:

1. Approved withdrawals are being split, reduced, or removed without clear explanation
2. Payments are repeatedly delayed and not processed as expected
3. Ongoing lack of communication and ignored support requests

I am requesting:

- Clarification and reinstatement of the missing portion of the 2500 withdrawal
- A clear explanation of how deductions are being applied and how remaining balances are processed
- Processing of all pending withdrawals totaling approximately 12500

I am seeking resolution for the full amount owed and immediate attention to this matter.
Status unsolved Unresolved
$12,500